River Wonders

Key Activity Policies:

• Prohibited Items: Pets and plants are not allowed inside the park. 
• Prohibited Activities: Recreational transportation devices like rollerblades, bicycles, and tricycles are prohibited. 
• Respect for Animals: Feeding or teasing animals is strictly prohibited. 
• Safety Guidelines: Visitors should remain seated and keep their hands inside the rides at all times. 
• Photography: Flash photography is not allowed. Commercial filming or photography requires prior written consent. 
• Commercial Use of Images: Using park footage for commercial purposes without permission is prohibited. 
• Respect for the Environment: Visitors should stay on designated paths and avoid venturing into prohibited areas. 
• Accessibility: The park is designed to be wheelchair accessible with wide pathways. 
• Dress Code: Comfortable walking shoes are recommended for exploring the park. 
• Staying Hydrated: Water dispensers are available, and visitors are encouraged to stay hydrated. 
• Emergency Contact: In case of emergencies, call +65 9011 6061. 
• Smoking: River Wonders is a smoke-free environment, with a designated smoking area near the entrance. 
• ID Proof: Mandatory for all visitors upon arrival. 
• Pre-booking: All visitors are required to book their visit date and time online. 

• This experience is non-refundable and cannot be changed for any reason.
• If you cancel or ask for an amendment, the amount you paid will not be refunded.

Key Terms and Conditions:

Ticketing and Reservations:

• All visitors, including those with complimentary tickets, need to pre-book their visit date and time online
• Tickets are open-dated but require a pre-booked time slot. 
• Visitors should arrive 40 minutes before their selected time. 
• No shows will not be rescheduled or refunded. 
• Tickets are not refundable or exchangeable for cash or other items. 

Animal Welfare and Visitor Conduct:

• Visitors must not feed, tease, or disturb the animals. 
• Flash photography is prohibited to avoid startling the animals. 
• Maintain a safe distance from exhibits and avoid overcrowding. 
• Visitors should stay on designated paths. 
• Strongly scented perfumes are discouraged as animals are sensitive to odors.