Dream World Bangkok

Key Activity Policies:

• Prohibited Items: Weapons, explosives, fireworks, illegal drugs, and outside food and drinks are not allowed inside the park. 
• Dress Code: While there isn't a strict dress code, comfortable clothing and closed-toe shoes are recommended, especially for rides and walking around. Swimwear is only permitted in designated water park areas. 
• Behavior: Smoking is only permitted in designated smoking areas, and disruptive or loud behavior is not tolerated. 
• Safety: Visitors should follow all ride safety instructions, including height restrictions, and refrain from running. 
• Children: Children under 12 years old must be accompanied by an adult. 
• Pets: Service animals are permitted with proper documentation, but other pets are not allowed. 
• Baggage: Lockers are available, and large bags can be checked at the cloakroom. 
• Photography: Personal cameras and smartphones are allowed, but professional photography equipment and selfie sticks are prohibited. 
• Food and Drinks: Outside food and drinks are not permitted, but the park offers a variety of restaurants and food stalls. 
• Rides: Many rides have height restrictions, so it's advisable to check these before planning your visit. 
• Tickets: Tickets are typically valid for a specific date and may be exchanged for physical tickets at the park's box office. 

You can cancel up to 24 hours in advance of the experience for a full refund.

• For a full refund, you must cancel at least 24 hours before the experience’s start time. 
• If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded. 
• Any changes made less than 24 hours before the experience’s start time will not be accepted. 
• Cut-off times are based on the experience’s local time.

Tickets and Bookings:

• Validity: Tickets are typically valid for 12 months from the date of purchase, unless otherwise stated. 
• Non-transferable: Tickets are not transferable and cannot be resold. 
• Refunds: Refunds are generally not issued for cancellations or changes made less than 24 hours before the scheduled visit or if the ticket is non-refundable. 
• Booking Confirmation: A confirmation voucher should be received via email within the designated timeframe. If not received, it is recommended to contact the company. 
• Cancellations: Cancellations must be made within the time frame specified by the activity's terms and conditions. Some suppliers may also charge fees for changes or cancellations. 
• Force Majeure: In cases of force majeure (unforeseen events), the operator may cancel the tour, offering rescheduling or a refund. 
• Payment: Accepted payment methods include credit cards and cash.