Ramayana Water Park

Activities and Conduct:

• Children: Children under 15 years old must be supervised by a responsible adult (18 years or older) at all times. 
• Prohibited Items: Outside food, beverages, alcohol, glass containers, and pets are not allowed in the park. 
• Smoking: Smoking is only allowed in designated areas. 
• Re-entry: Re-entry requires the purchase of a new ticket, as there is a one-entry, one-exit policy. 
• Weather Closure: Attractions and pools may close during unsafe weather conditions like strong winds, heavy rain, or lightning. If attractions cannot reopen before 5 pm, guests will receive a free ticket for a future visit, valid for 30 days. 
• Ride Restrictions: Some rides may have height or weight restrictions, and some may require specific types of swimwear. 
• Pool and Slide Attire: Swimwear should be designed for pool use, lined, and non-transparent. Swimwear with zippers, buckles, studs, or metal attachments is not allowed for slides. Spandex, lycra, or rash guard shirts are recommended for slides. 
• Dress Code: Visible undergarments, swimwear with profanity, vulgar images, or offensive language are not permitted. Tattoos must also be inoffensive.

You can cancel up to 24 hours in advance of the experience for a full refund.

• For a full refund, you must cancel at least 24 hours before the experience’s start time. 
• If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded. 
• Any changes made less than 24 hours before the experience’s start time will not be accepted. 
• Cut-off times are based on the experience’s local time.

Key Terms and Conditions:

• General Rules: Guests must consent to and follow all terms, conditions, rules, regulations, and instructions upon entering the park. 
• Supervision: Children under 15 must be accompanied by a responsible adult (18+). 
• Prohibited Items: Outside food, beverages, alcohol, glass containers, and pets are not allowed. 
• Conduct: Running, rough play, and disruptive behavior are prohibited. 
• Smoking: Permitted only in designated areas.
• Responsibility for Damages: Guests are responsible for damages they cause due to negligence. 
• CCTV Surveillance: The park uses CCTV for security, including audio recording. 
• Swimwear: Swimwear should be appropriate for pool use, lined, and non-transparent, without metal decorations. 
• Jewelry/Accessories: Jewelry, watches, eyeglasses (unless secured), and loose articles are not allowed on rides. 
• Weather Closures: Attractions may close during unsafe weather, and tickets may be offered for a future visit under specific conditions. 
• Ticket Refunds: Tickets for this promotion can be refunded if requested before visiting the park. 
• Weight Limits: Some slides have a weight limit of 135kg per person. 
• Free Entry for Children: Children below 106cm in height can enter for free.