Bangkok City Tours

You can cancel up to 24 hours in advance of the experience for a full refund.

• For a full refund, you must cancel at least 24 hours before the experience’s start time. 
• If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded. 
• Any changes made less than 24 hours before the experience’s start time will not be accepted. 
• Cut-off times are based on the experience’s local time

1. Booking and Payment:

• Deposit: Many tours require a deposit (often non-refundable) to secure your booking.
• Payment Schedule: Understand when the remaining balance is due, whether it's a specific date or upon arrival.
• Payment Methods: Confirm accepted payment methods (e.g., credit card, bank transfer, cash).
• Currency: Ensure you understand the currency used for pricing and payment. 

2. Cancellation and Changes:

• Cancellation Policy: Review the cancellation policy, including potential fees or refunds for cancellations made at different timeframes before the tour.
• Changes: Understand the process for making changes to your booking (e.g., dates, itinerary) and any associated costs. 

3. Liability and Responsibility:

• Company Liability: Check the tour operator's limitations on liability for injuries, loss, or damages. 
• Traveler Responsibility: Understand your responsibilities, such as obtaining necessary visas and vaccinations. 
• Force Majeure: Be aware of how unforeseen events (e.g., natural disasters, political unrest) might affect your tour. 
• Insurance: Check if travel insurance is recommended or required.