Burj Khalifa 124&125 floor

Key Policies for Burj Khalifa "At the Top" (124th & 125th Floors):

• Ticketing: "At the Top" tickets are required for access to the 124th and 125th floors. 
• Advance Booking: It's highly recommended to book tickets online in advance, especially for prime hours or during peak seasons, to secure your preferred time slot and avoid potential long queues according to travel websites. 
• Arrival Time: Visitors should arrive at least 30 minutes before their scheduled time slot to allow for check-in and security procedures. 
• Prohibited Items: Large bags, luggage, sharp objects, outside food and drinks, and certain other items are not permitted inside the observation decks and may need to be checked. 
• Children: Children under 3 years of age may enter for free, but children under 16 must be accompanied by an adult at all times according to At the Top Burj Khalifa. 
• Timings: Visitors must adhere to their designated time slot for entry, as the activity is time-constrained. 
• Accessibility: The Burj Khalifa is generally accessible, but visitors with specific needs should contact the venue in advance for assistance. 
• Safety Guidelines: Visitors are expected to follow all safety guidelines and instructions provided by the Burj Khalifa staff. 
• Photography: Photography is generally permitted, but professional or commercial photography may require prior permission. 

• This experience is non-refundable and cannot be changed for any reason.
• If you cancel or ask for an amendment, the amount you paid will not be refunded.

Key Terms and Conditions:

• Advance Booking: Booking tickets online in advance is recommended to secure your preferred time slot and potentially save time
• Arrival Time: Arrive at least 15 minutes before your scheduled time to allow for security checks and potential delays
• Baggage: Large bags, strollers, and sports bags are not allowed inside and must be stored in the designated baggage check area, accor
• Cancellation: A full refund is typically available for cancellations made at least 24 hours before the scheduled visit 
• Inclement Weather: In the event of severe weather, the outdoor terrace may be closed, and refunds or rain checks are generally not offered
• Time Limit: While a 1.5-hour visit is recommended, visitors can stay longer if desired 
• Rules: Visitors are expected to adhere to the rules and guidelines of the attraction 
• Fountain Show: If you wish to see the Dubai Fountain show, it is recommended to book your visit about 30 minutes before the show