Kaymaklı Underground City
DestinationCappadocia, Turkey
CategoryInternational
Starting fromOn request
CancellationAs per policy
Kaymaklı Underground City in Turkey Tours
Kaymaklı Underground City is one of Cappadocia’s most remarkable subterranean settlements, carved into the soft volcanic rock beneath the ground. Located in the Nevşehir region, it is believed to have been developed and expanded over centuries and used as a shelter and settlement by local communities.
The underground complex consists of multiple levels connected by narrow passages, with rooms and spaces that include living areas, storage rooms, kitchens, ventilation shafts and places of worship. Its carefully designed passages and defensive features demonstrate how people adapted to Cappadocia’s unique geological environment.
Today, visitors can explore the accessible sections of Kaymaklı and experience the fascinating combination of ancient engineering, underground architecture and Cappadocia’s rich history. It is one of the most distinctive cultural attractions in the region.
What is included & excluded
- Entry: A valid admission ticket is required to enter Kaymakli Underground City.
- Booking: Advance booking is recommended during peak tourist periods. Organized groups and guided tours may have separate booking arrangements.
- Opening Hours: Visiting hours are determined by the official museum schedule and may vary seasonally or due to operational circumstances.
- Duration: Visitors can explore the accessible underground levels and passages during the permitted visiting hours.
- Photography: Photography is generally permitted for personal use, subject to any restrictions displayed inside the site.
- Visitor Conduct: Visitors must follow museum rules, remain on designated routes, and follow staff instructions. Touching or damaging historic structures is prohibited.
- Accessibility: The underground city contains narrow passages, low ceilings, steep steps, and uneven surfaces. It may therefore be unsuitable for visitors with limited mobility or claustrophobia.
- Safety: Visitors should remain on designated routes and exercise caution on stairs and in confined passages.
- Weather Conditions: Although much of the attraction is underground, weather conditions can affect access to the entrance and surrounding outdoor areas.
- Children: Parents or guardians should supervise children closely because of narrow passages, stairs, and uneven surfaces.
- Cancellation/Refund: Cancellation and refund conditions depend on the official ticket purchased or the tour operator's booking terms.
- Changes to Access: Individual levels or sections may occasionally be closed because of conservation, maintenance, safety, or operational requirements.
- Important: Visitors should check the latest official opening hours, ticket conditions, and access restrictions before visiting. Comfortable footwear is recommended.
Cancellation policy
Kaymakli Underground City is a historical archaeological site operated under the Turkish Ministry of Culture and Tourism. Cancellation and refund conditions for pre-booked entrance tickets are subject to the official ticketing terms applicable to the ticket type and booking channel. If Kaymakli Underground City is included as part of a guided tour, excursion, or travel package, the cancellation and refund conditions of the respective booking will apply.
Terms & conditions
- Admission is subject to the applicable entrance ticket and visiting conditions.
- Visitors must present a valid ticket where required.
- Visitors must follow the instructions of museum staff, guides and security personnel.
- Visitors must remain on designated visitor routes and must not enter closed or restricted sections.
- The underground city contains narrow tunnels, low ceilings, steep stairs and uneven surfaces; visitors should take appropriate care.
- Comfortable, non-slip footwear is recommended.
- Visitors who experience discomfort in enclosed spaces should consider the nature of the site before entering.
- Children must remain under the supervision of an accompanying adult.
- Visitors must not touch, damage, carve or remove archaeological, architectural or geological features.
- Photography and filming are subject to the current site regulations; flash photography or professional/commercial filming may be restricted in certain areas.
- Visitors must not obstruct passageways, emergency routes or other visitors.
- Food, drinks and other activities that could damage the site may be restricted inside the underground complex.
- Visitors must comply with all applicable health, safety, fire and emergency procedures.
- Certain tunnels, rooms or levels may be temporarily closed for conservation, maintenance, safety or operational reasons.
- Access may be affected by crowding or temporary visitor-control measures.
- Opening hours and access arrangements may change without prior notice.
- Visitors are responsible for their personal belongings.
- Cancellation and refund conditions depend on the ticket type and booking channel used for admission.
- If Kaymakli Underground City is included in an organised Cappadocia tour, the tour operator's cancellation and refund policy will apply.
- If the site or specific sections are closed for safety or official reasons, refund or alternative arrangements are subject to the applicable ticket/tour conditions.
- Late arrival or failure to join an organised tour may result in loss of the booking without refund, depending on the operator's terms.
Got questions?
Frequently Asked Questions (FAQs)
01Do I need to book a hot air balloon ride in advance for Cappadocia?
Answer. Yes, it is highly recommended to book in advance as balloon rides are very popular and can sell out quickly, especially during peak season.
02Can I use my mobile phone in Turkey?
Answer. Yes, international roaming works, but local SIM cards (Turkcell, Vodafone, Türk Telekom) are affordable and offer good data plans.
03What should I wear in Turkey?
Answer. Turkey is modern and diverse, but modest clothing is recommended when visiting mosques or religious sites. Carry a scarf for women to cover their heads when entering mosques.
04Do I need travel insurance for Turkey?
Answer. Yes, travel insurance is highly recommended to cover medical emergencies, trip cancellations, or lost luggage.
05What kind of food can I expect in Turkey?
Answer. Turkish cuisine includes kebabs, mezes, baklava, Turkish delight, pide (Turkish pizza), and çay (tea). Vegetarian options are also widely available.
06What is the official language in Turkey?
Answer. The official language is Turkish, but English is commonly spoken in tourist areas, hotels, and restaurants.
07What is the local currency in Turkey?
Answer. The currency is the Turkish Lira (TRY). Credit cards are widely accepted in hotels, restaurants, and shops, but carrying some cash is recommended for small vendors and rural areas.
08How many days are ideal for a Turkey tour?
Answer. A minimum of 7–10 days is recommended to explore Istanbul, Cappadocia, and Pamukkale. For a more relaxed trip including Antalya or Ephesus, plan for 12–14 days.
09What is the best time to visit Turkey?
Answer. The best time to visit Turkey is April to June (spring) and September to November (autumn) when the weather is pleasant and sightseeing is most enjoyable. July and August can be very hot, especially in inland areas.
10Do I need a visa to travel to Turkey?
Answer. Yes, most travelers require a visa or e-Visa to enter Turkey. Some nationalities can get an e-Visa online before arrival, while others may be visa-exempt. Check the official Turkish e-Visa website for details.
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