MERCURE NAIROBI UPPER HILL
- Rating :
- ★★★★
- Address :
- Longhorn Road Off Kilimanjaro Avenue, Upperhill · Nairobi, Kenya
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Open in MapsLonghorn Road Off Kilimanjaro Avenue, Upperhill, Nairobi, Kenya
About this hotel
Hotel Overview: Nestled in the vibrant heart of Nairobi, MERCURE NAIROBI UPPER HILL combines luxury with sustainability, boasting a modern design that reflects both eco-friendly practices and architectural elegance. Its commitment to excellence is marked by its award-winning services and a prime location that offers panoramic views of Nairobi's skyline.
Accommodations: MERCURE NAIROBI UPPER HILL caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 171 elegantly appointed guestrooms. Each of the 171 rooms at MERCURE NAIROBI UPPER HILL exudes luxury with plush bedding, marble bathrooms, and exclusive toiletries. Room options range from Superior Rooms with city views to Deluxe Suites featuring balconies overlooking the garden. In-room amenities include high-speed Wi-Fi, flat-screen TVs, and minibars, enhancing comfort for both leisure and business travelers.
Amenities: The hotel offers an array of luxurious amenities including concierge services, valet parking, private cabana rentals at the poolside, a fully-equipped business center for corporate guests, and exclusive VIP services such as personal butler and limousine rentals.
Dining Options: MERCURE NAIROBI UPPER HILL hosts several dining venues including The Terrace Restaurant offering international cuisine with an African twist. Enjoy signature dishes prepared by Michelin-starred chefs or indulge in exclusive dining experiences such as rooftop dining or wine pairings. The hotel also features extensive room service options available 24/7.
Nearby Location & Transportation: Located just 18 kilometers from Jomo Kenyatta International Airport and close to local railway stations, MERCURE NAIROBI UPPER HILL provides easy access to major transportation hubs.
Nearby Attractions:
- The hotel is steps away from Nairobi's commercial center (1 km), near vibrant shopping centers like The Junction Mall (5 km), cultural hubs such as the Nairobi Gallery (2 km), and entertainment venues including the iconic Kenya National Theatre (3 km).
Wellness And Activities: For relaxation and rejuvenation, the hotel includes a state-of-the-art spa offering signature treatments like hydrotherapy sessions along with yoga classes. A serene fitness center equipped with modern facilities caters to health enthusiasts while outdoor pools offer a tranquil retreat.
Policies & Check-In Instructions:
- Guests are advised that check-in starts at 3 PM using government-issued photo identification.
- Pet policies allow small pets under specific conditions.
- The property adheres strictly to pre-booked reservation timings for wellness activities.
Summary: Located in Nairobi's lively Upper Hill district near key transport hubs and attractions,MERCURE NAIROBI UPPER HILL is ideal for business travelers,luxury seekers,and families looking for exemplary service,sustainable luxury,and superior accommodations.The standout amenities include an onsite Michelin-starred restaurant,private cabanas,and comprehensive wellness facilities.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
171 listed by the property, grouped for reading. Everything the hotel published appears below.
Food & drink19
- Bar
- Breakfast available (surcharge)
- Breakfast in the room
- Breakfast takeaway containers
- Coffee house on site
- Comprehensive food waste policy
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Kid-friendly buffet
- Locally-sourced food on site (80% or more)
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Organic food
- Restaurant
- Room service
- Snack Bar
- Snack bar/deli
- Vegetarian breakfast available
- Wine/champagne
Parking & transport16
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Airport transportation (surcharge)
- Area shuttle (surcharge)
- Casino shuttle (surcharge)
- Free parking
- Free self parking
- Limo or Town Car service available
- Parking
- Parking garage
- Parking on site
- Shopping center shuttle (surcharge)
- Shuttle service
- Theme park shuttle (surcharge)
Services16
- Concierge service
- Concierge services
- Currency exchange
- Daily housekeeping
- Dry cleaning
- Dry cleaning/laundry service
- Gift shops or newsstand
- Housekeeping on request
- Humane animal treatment
- Invoice provided
- Ironing service
- Laundry
- Laundry facilities
- Luggage storage
- Tour desk
- Tours/ticket assistance
Accessibility15
- Accessible airport shuttle
- Accessible parking
- Accessible train station shuttle
- Elevator
- Elevator door width (centimeters) - 120
- Elevator door width (inches) - 47
- Facilities for disabled guests
- Lift
- No accessible shuttle
- Number of accessible parking spaces - 10
- Visual aids: Braille
- Wheelchair-accessible registration desk
- Wheelchair accessible
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
Health & safety14
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- First aid kit available
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Hand sanitizer in guest accommodation and key areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Screens or physical barriers placed between staff and guests in appropriate areas
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Internet & business9
- Business centre
- Fax/photocopying
- Free WiFi
- Internet services
- Meeting/banquet facilities
- Meeting rooms
- Wifi
- Wifi available in all areas
- Wired Internet access - surcharge
In the room9
- Air conditioning
- Bulk dispenser for toiletries
- Change of towels (on request)
- Eco-friendly toiletries
- Non-smoking rooms
- Non-smoking throughout
- Safe-deposit box at front desk
- Safety Deposit Box
- Soundproof rooms
Pool, spa & fitness7
- Conference space
- Conference space size (feet) - 5813
- Conference space size (meters) - 540
- Coworking spaces
- Fitness centre
- Sun terrace
- Swimming pool
Family3
- Babysitting or childcare (surcharge)
- Kids' meals
- Kids' outdoor play equipment
Nearby1
- Golfing nearby
More facilities62
- 24-hour front desk
- 24-hour security
- At least 80% of all lighting comes from LEDs
- Auditory guidance
- Ballroom
- Banquet hall
- Biodegradable/compostable stirrers
- Biodegradable/compostable straws
- Board games/puzzles
- CCTV in common areas
- CCTV outside property
- Change of bed sheets (on request)
- Comprehensive recycling policy
- Cooking class
- Designated smoking area
- Eco-friendly cleaning products provided
- Eco-friendly cleaning products used
- Emergency cord in bathroom
- Energy-saving switches
- Face masks for guests available
- Fire extinguishers
- Fruits
- Game drives
- Guest education on local ecosystems and culture
- Hair salon
- Higher level toilet
- Key card access
- Kid meals
- LED light bulbs
- Locally-owned & organized tours & activities
- Lower bathroom sink
- No single-use plastic soda bottles
- No single-use plastic stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Outdoor furniture
- Packed lunches
- Porter/bellhop
- Raised toilet
- Recycling
- Registration desk height (centimeters) - 120
- Registration desk height (inches) - 47
- Reusable cups only
- Reusable tableware only
- Security alarm
- Shared lounge/TV area
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Showcase for local artists
- Smoke-free property
- Smoke alarms
- Special diet menus (on request)
- Sustainability/community reinvestment (10% revenue or more)
- Thermometers for guests provided by property
- Tile flooring in public areas
- Toilet with grab rails
- Train station drop-off (surcharge)
- Train station pickup (surcharge)
- Trouser press
- Vegan menu options available
- Vegetable garden
- Vegetarian menu options available
- Water-efficient showers only
Contact & location
Longhorn Road Off Kilimanjaro Avenue, Upperhill 00000, Nairobi, Kenya
From 2:00 PM · Until 11:00 AM
Getting here1
- Jomo Kenyatta Intl. Airport (NBO)
Around the hotel18
- City Hall
- August 7th Memorial Park
- Uhuru Park
- Kenya Railway Golf Club
- Nairobi Hospital
- Nyayo National Stadium
- Nairobi Railway Museum
- National Assembly Building
- Parliament Building
- Nairobi Gallery
- Times Tower
- Kenyatta Mausoleum
- Teleposta Towers
- Central Park
- City Square
- Nairobi (WIL-Wilson)
- The GoDown Arts Centre
- Kenyatta International Convention Centre
Rooms & rates
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Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.