JW Marriott Surabaya
- Rating :
- ★★★★★
- Address :
- Jalan Embong Malang 85-89 · Surabaya, Indonesia
On the map
Open in MapsJalan Embong Malang 85-89, Surabaya, Indonesia
About this hotel
Hotel Overview: Nestled in the vibrant heart of Surabaya, JW Marriott Surabaya stands as a beacon of luxury and sustainability. This hotel is renowned for its elegant architecture and commitment to eco-friendly practices, including energy-efficient systems and green initiatives.
Accommodations: JW Marriott Surabaya caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 407 elegantly appointed guestrooms. Each room at JW Marriott Surabaya is a haven of plush comfort featuring pillow-top beds dressed in premium bedding, marble bathrooms with designer toiletries, and breathtaking views over the city or tranquil hotel gardens. Room amenities include high-speed Wi-Fi, state-of-the-art flat-screen TVs, well-stocked minibars, and exclusive balconies in select suites.
Amenities: The hotel offers an array of luxurious amenities including 24-hour concierge services, valet parking, private cabana rentals at the poolside for an intimate retreat, a fully equipped business center for corporate needs, and VIP services such as personalized butler attention and limousine rentals.
Dining Options: The hotel features multiple dining venues including the award-winning Pavilion Restaurant known for its international cuisine. The Imari Japanese Restaurant offers a refined sushi bar experience while our rooftop lounge serves signature cocktails with panoramic city views. Comprehensive breakfast options are available daily alongside room service that caters to all palates round the clock.
Nearby Location & Transportation: JW Marriott Surabaya is conveniently located just 20 kilometers from Juanda International Airport and within close proximity to Gubeng Train Station. The strategic location offers easy access to the city's major landmarks.
Nearby Attractions:
- Tunjungan Plaza - 0.5 km: A premier shopping destination offering international brands and gourmet dining experiences.
- Surabaya Town Square - 3 km: A bustling spot with shops, restaurants, entertainment facilities catering to both leisure visitors and business professionals.
Wellness And Activities: Indulge in ultimate relaxation at our on-site spa which provides diverse treatment options ranging from traditional massages to modern rejuvenating therapies. The fitness center boasts top-tier equipment with optional personal trainers while yoga classes take place amidst tranquil settings by our serene pools.
Policies & Check-In Instructions:
- Guests must provide government-issued photo identification at check-in along
- Credit card or cash deposit required for incidental charges.
- Special requests are subject to availability upon check-in; additional charges may apply.
- Pets not allowed except for service animals.
Summary: JW Marriott Surabaya exemplifies luxury accommodation suited for both business trips and family vacations. Positioned near key commercial hubs and cultural sites, it features distinguished amenities like rooftop dining options
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
186 listed by the property, grouped for reading. Everything the hotel published appears below.
Pool, spa & fitness25
- 24-hour fitness facilities
- Conference space
- Conference space size (feet) - 132482
- Conference space size (meters) - 12308
- Fitness
- Fitness/spa locker rooms
- Fitness centre
- Fitness classes
- Fitness facilities
- Free newspapers in lobby
- Hot tub/jacuzzi
- Massage
- Number of hot tubs - 1
- Number of outdoor pools - 1
- Outdoor pool
- Outdoor pool (all year)
- Pool umbrellas
- Pool with view
- Sauna
- Spa/wellness packages
- Spa Facilities
- Steam room
- Sun loungers or beach chairs
- Sun terrace
- Swimming pool
Food & drink23
- Bar
- Barbecue grill(s)
- BBQ facilities
- Breakfast available (surcharge)
- Breakfast in the room
- Breakfast takeaway containers
- Coffee/tea in common areas
- Coffee house on site
- Comprehensive food waste policy
- Couples/private dining
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Kid-friendly buffet
- Mobile app for room service
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Picnic area
- Restaurant
- Room service
- Snack Bar
- Snack bar/deli
- Vegetarian breakfast available
- Wine/champagne
Parking & transport17
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Airport transportation (surcharge)
- Airport transportation - pickup (surcharge)
- Car hire
- Free parking
- Free self parking
- Free shopping center shuttle
- Parking
- Parking on site
- Private parking
- Shuttle service
- Shuttle service (free)
- Valet parking
- Valet parking (surcharge)
Services16
- ATM/banking
- ATM/cash machine on site
- Concierge service
- Concierge services
- Daily housekeeping
- Dry cleaning
- Dry cleaning/laundry service
- Free reception
- Gift shops or newsstand
- Housekeeping on request
- Ironing service
- Laundry
- Laundry facilities
- Luggage storage
- Shopping mall on site
- Tours/ticket assistance
Health & safety15
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- Contactless check-in/check-out
- First aid kit available
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Hand sanitizer in guest accommodation and key areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Screens or physical barriers placed between staff and guests in appropriate areas
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Accessibility14
- Accessible airport shuttle
- Accessible parking
- Assistive listening devices in meeting rooms
- Elevator
- Facilities for disabled guests
- Lift
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchair accessible path of travel
Internet & business13
- 24-hour business center
- Business center
- Business centre
- Computer station
- Conference center
- Fax/photocopying
- Free WiFi
- Internet access - wireless
- Internet services
- Meeting/banquet facilities
- Number of meeting rooms - 14
- Wifi
- Wifi available in all areas
In the room6
- Air conditioning
- Non-smoking rooms
- Safe-deposit box at front desk
- Safety Deposit Box
- Soundproof rooms
- Terrace
Family5
- Children's club (free)
- Children's pool
- Family rooms
- Kids' club
- Kids' pool
Nearby1
- Art gallery on site
More facilities51
- 24-hour front desk
- 24-hour security
- Aerobics
- At least 80% of all lighting comes from LEDs
- Ballroom
- Banquet hall
- Biodegradable/compostable stirrers
- CCTV in common areas
- CCTV outside property
- Change of bed sheets (on request)
- Comprehensive recycling policy
- Designated smoking area
- Designated smoking areas
- Energy-saving switches
- Evening entertainment
- Express check-in
- Express check-out
- Face masks for guests available
- Fire extinguishers
- Fruits
- Garden
- Health club
- Indoor play area
- Key card access
- Kid meals
- LED light bulbs
- Live music/performance
- Multilingual staff
- Nightclub/dj
- No single-use plastic stirrers
- Porter/bellhop
- Private check-in/check-out
- Recycling
- Rooftop garden
- Security alarm
- Shared lounge/TV area
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Smoke-free property
- Smoke alarms
- Special diet menus (on request)
- Sun umbrellas
- Thermometers for guests provided by property
- Train station pickup (surcharge)
- Trouser press
- Vegan menu options available
- Vegetable garden
- Vegetarian menu options available
- Visual alarms in hallways
- Water-efficient showers only
- Wedding services
- Yoga classes
Contact & location
Jalan Embong Malang 85-89 60261, Surabaya, Indonesia
From 2:00 PM · Until 12:00 PM
Around the hotel19
- Tunjungan Plaza
- Joko Dolog Statue
- Grahadi
- Surabaya Youth Center
- Sharp Bamboo Monument
- Balai Pemuda
- BG Junction
- Surabaya Plaza Shopping Mall
- Taman Hiburan Rakyat
- Grand City Surabaya
- Old City
- Masjid al Akbar
- Surabaya (SUB-Juanda)
- Gereja Perawan Maria Tak Berdosa
- Surabaya Grand Mosque
- Heroic Monument
- Arab Quarter
- Dyandra Convention Center Surabaya
- Hero Monument and November 10th Museum
Rooms & rates
Choose your dates to see rates
Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.