ibis Surabaya City Center
- Rating :
- ★★★
- Address :
- Jl. Basuki Rahmat No.94 96, Embong Kaliasin, Kec. Genteng, Surabaya, Jawa Timur 60271 · Surabaya, Indonesia
On the map
Open in MapsJl. Basuki Rahmat No.94 96, Embong Kaliasin, Kec. Genteng, Surabaya, Jawa Timur 60271, Surabaya, Indonesia
About this hotel
Hotel Overview: Nestled in the vibrant heart of Surabaya, ibis Surabaya City Center stands as a beacon of modernity and sustainability. Its eco-friendly practices, sleek architectural design, and prime location near cultural landmarks set this hotel apart.
Accommodations: ibis Surabaya City Center caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 224 elegantly appointed guestrooms. Each room at ibis Surabaya City Center is a haven of luxury, featuring plush bedding, marble bathrooms, and panoramic views of the bustling city or serene garden. Guests can enjoy state-of-the-art amenities including high-speed Wi-Fi, flat-screen TVs, and minibars stocked with premium items. Select rooms offer balconies for an elevated experience.
Amenities: The hotel boasts an array of luxurious amenities including round-the-clock concierge services, valet parking, private cabana rentals by the poolside, a fully equipped business center for corporate travelers and exclusive VIP services such as butler and limousine hire.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
134 listed by the property, grouped for reading. Everything the hotel published appears below.
Parking & transport16
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Airport transportation (surcharge)
- Airport transportation - pickup (surcharge)
- Area shuttle (surcharge)
- Free parking
- Free self parking
- Parking
- Parking garage
- Parking on site
- Private parking
- Shuttle service
- Shuttle service (additional charge)
- Valet parking
Pool, spa & fitness15
- Back massage
- Conference space
- Conference space size (feet) - 1937
- Conference space size (meters) - 180
- Couples massage
- Foot massage
- Full-service spa
- Full body massage
- Hand massage
- Head massage
- Massage
- Neck massage
- Spa and wellness centre
- Spa Facilities
- Spa services on site
Health & safety13
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- First aid kit available
- Guest accommodation is disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Hand sanitizer in guest accommodation and key areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Screens or physical barriers placed between staff and guests in appropriate areas
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Accessibility11
- Accessible airport shuttle
- Accessible parking
- Assistive listening devices available
- Elevator
- Facilities for disabled guests
- Lift
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible registration desk
- Wheelchair accessible
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
Food & drink11
- Bar
- Breakfast available (surcharge)
- Coffee/tea in common areas
- Comprehensive food waste policy
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Restaurant
- Room service
- Vegetarian breakfast available
Services11
- Daily housekeeping
- Dry cleaning
- Dry cleaning/laundry service
- Free reception
- Housekeeping on request
- Humane animal treatment
- Invoice provided
- Laundry
- Laundry facilities
- Luggage storage
- Tours/ticket assistance
Internet & business7
- Business center
- Business centre
- Free WiFi
- Internet services
- Meeting/banquet facilities
- Meeting rooms
- Wifi
In the room7
- Air conditioning
- Bulk dispenser for toiletries
- Change of towels (on request)
- Eco-friendly toiletries
- Non-smoking rooms
- Safe-deposit box at front desk
- Safety Deposit Box
Nearby1
- Golfing nearby
More facilities42
- 24-hour front desk
- 24-hour security
- Annual carbon offsets
- At least 80% of all lighting comes from LEDs
- Banquet hall
- Biodegradable/compostable stirrers
- Biodegradable/compostable straws
- CCTV in common areas
- CCTV outside property
- Change of bed sheets (on request)
- Comprehensive recycling policy
- Designated smoking area
- Eco-friendly cleaning products provided
- Energy-saving switches
- Express check-out
- Face masks for guests available
- Fire extinguishers
- Garden
- Grey water recycling system
- Guest education on local ecosystems and culture
- Key access
- Key card access
- LED light bulbs
- Locally-owned & organized tours & activities
- No single-use plastic soda bottles
- No single-use plastic stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Recycling
- Reusable cups only
- Reusable tableware only
- Security alarm
- Showcase for local artists
- Smoke-free property
- Smoke alarms
- Sustainability/community reinvestment (10% revenue or more)
- Thermometers for guests provided by property
- Vegan menu options available
- Vegetable garden
- Vegetarian menu options available
- Water-efficient showers only
- Water dispenser
Contact & location
Jl. Basuki Rahmat No.94 96, Embong Kaliasin, Kec. Genteng, Surabaya, Jawa Timur 60271 60271, Surabaya, Indonesia
From 2:00 PM · Until 12:00 PM
Around the hotel17
- World Trade Centre
- Tunjungan Plaza
- Joko Dolog Statue
- Grahadi
- Surabaya Youth Center
- Sharp Bamboo Monument
- Balai Pemuda
- BG Junction
- Surabaya Plaza Shopping Mall
- Korea Park
- Submarine Monument
- Taman Hiburan Rakyat
- Grand City Surabaya
- Surabaya (SUB-Juanda)
- Rumah Sakit Umum Daerah Dr. Soetomo
- Cheng Hoo Mosque
- Dyandra Convention Center Surabaya
Rooms & rates
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Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.