Cool Palms Motel is a 5-minute drive from Caneland Central shopping centre and a 6-minute drive from Mackay city centre. It is an 11-minute drive from Mackay Airport.
All rooms are on the ground floor and have a private bathroom, flat-screen TV, air-conditioning and a dining table. You can park your car in one of the free parking spaces provided.
Guests can relax in the fully fenced outdoor pool and barbeque area. Cool Palms Motel offers an after hours check in service and free WiFi. Please inform Cool Palms Motel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isnt accepting guests from certain countries, during dates where such guidelines exist.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Facilities
Designated smoking area
Non-smoking throughout
Food & Drink
BBQ facilities
Breakfast in the room
Room service
Vending machine (drinks)
Internet & Technology
Free WiFi
Internet services
Wifi
Wifi available in all areas
Wellness & Recreation
Fence around pool
Outdoor pool
Outdoor pool (all year)
Swimming pool
Room Amenities
Air conditioning
Family rooms
Heating
Non-smoking rooms
Outdoor & View
Garden
Outdoor furniture
Picnic area
Services
Daily housekeeping
Express check-in/check-out
Laundry
Parking & Transportation
Free parking
Parking
Parking on site
Private parking
Business Facilities
Fax/photocopying
Accessibility
Accessible parking
Safety & Security
CCTV in common areas
Fire extinguishers
Key access
Smoke alarms
Health & Hygiene
All plates, cutlery, glasses and other tableware have been sanitized
Cashless payment available
Delivered food is securely covered
First aid kit available
Food can be delivered to guest accommodation
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Invoice provided
Linens, towels and laundry washed in accordance with local authority guidelines
Physical distancing rules followed
Staff follow all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against coronavirus
