Cleo Lake Kivu Hotel
- Rating :
- ★★★★★
- Address :
- Cleo Lake Kivu · Gisenyi, Ruanda
Hotel nameCleo Lake Kivu Hotel
CityGisenyi
Rating★★★★★
Check inChoose dates
Check out—
Guests2 adults · 1 room
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On the map
Open in MapsCleo Lake Kivu, Gisenyi, Ruanda
About this hotel
Elegant Accommodation
LUX* Lake Kivu in Kibuye offers a 5-star experience with spa facilities, a swimming pool with stunning views, a fitness centre, and a lush garden. Guests can relax on the terrace or enjoy meals at the modern, romantic restaurant.Comfortable Amenities
The hotel features family rooms, free WiFi in public areas, a 24-hour front desk, concierge service, and free on-site private parking. Additional amenities include air-conditioning, balconies, private bathrooms, and soundproofed rooms.Dining Options
Breakfast is served à la carte with fresh pastries, fruits, and juice. The restaurant offers brunch, lunch, and dinner with vegetarian, vegan, gluten-free, and dairy-free options.Local Attractions
Mukura Forest Reserve is 35 km away, providing opportunities for nature lovers. The hotel is highly rated by guests for its excellent facilities and attentive service. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
80 listed by the property, grouped for reading. Everything the hotel published appears below.
Pool, spa & fitness22
- Back massage
- Couples massage
- Fitness
- Fitness centre
- Foot massage
- Full-service spa
- Full body massage
- Hand massage
- Head massage
- Massage
- Neck massage
- Number of outdoor pools - 1
- Outdoor pool
- Outdoor pool (all year)
- Pool with view
- Sauna
- Spa & wellness centre
- Spa Facilities
- Spa lounge/relaxation area
- Spa services on site
- Steam room
- Swimming pool
Accessibility7
- No accessible shuttle
- Number of accessible parking spaces - 2
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
Food & drink7
- Bar
- Free breakfast
- Free Cooked-to-Order Breakfast
- Number of bars/lounges - 2
- Number of coffee shops/cafes - 1
- Restaurant
- Room service
Parking & transport7
- Free parking
- Free self parking
- Parking
- Parking on site
- Private parking
- Secured parking
- Uncovered parking
In the room5
- Air conditioning
- Change of towels (on request)
- Non-smoking rooms
- Safety Deposit Box
- Terrace
Internet & business3
- Free WiFi
- Internet services
- Wifi
Services3
- Concierge service
- Concierge services
- Laundry facilities
Health & safety2
- Cashless payment available
- First aid kit available
Family1
- Family rooms
More facilities23
- 24-hour front desk
- 24-hour security
- Banquet hall
- Beauty Services
- CCTV in common areas
- CCTV outside property
- Change of bed sheets (on request)
- Daily
- Designated smoking areas
- Designated smoking areas (fines apply)
- Face masks for guests available
- Fire extinguishers
- Firepit
- Firewood (free)
- Front desk (limited hours)
- Garden
- Outdoor furniture
- Registration desk height (centimeters) - 100
- Registration desk height (inches) - 39
- Security alarm
- Smoke alarms
- Sun umbrellas
- Thermometers for guests provided by property
Contact & location
Address
Cleo Lake Kivu 4307, Gisenyi, Ruanda
Telephone
Website
Check-in / check-out
From 14:00:00 · Until 11:00:00
Around the hotel4
- Nyungwe Forest National Park
- Kivu Lake
- Museum of Environment
- Les Chutes de Ndaba
Rooms & rates
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Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.