Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only
- Rating :
- ★★★★
- Address :
- 511 Costera · Chetumal, Mexico
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Open in Maps511 Costera, Chetumal, Mexico
About this hotel
HeadLine : Near Cenote Esmeralda
Location : When you stay at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only in Bacalar, you ll be on a lake, a 4-minute drive from Lake Bacalar and 6 minutes from Laguna Bacalar Ecological Park. This luxury hotel is 0.6 mi (0.9 km) from Cenote Esmeralda and 0.9 mi (1.4 km) from Cenote Negro.
Rooms : Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and espresso makers. Your Tempur-Pedic bed comes with premium bedding. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Dining : Enjoy a meal at the restaurant, or stay in and take advantage of the hotel s room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
CheckIn Instructions :
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Long-term renters welcome
- Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special Instructions : Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
107 listed by the property, grouped for reading. Everything the hotel published appears below.
Pool, spa & fitness17
- Full-service spa
- Heated pool
- Infinity pool
- Massage
- Number of outdoor pools - 2
- Outdoor pool
- Outdoor pool (all year)
- Sauna
- Spa/wellness packages
- Spa and wellness centre
- Spa Facilities
- Spa lounge/relaxation area
- Spa services on site
- Steam room
- Sun loungers or beach chairs
- Sun terrace
- Swimming pool
Health & safety13
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- Contactless check-in/check-out
- First aid kit available
- Guest accommodation is disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Hand sanitizer in guest accommodation and key areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Food & drink13
- Bar
- Breakfast available (surcharge)
- Breakfast in the room
- Breakfast takeaway containers
- Couples/private dining
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Number of bars/lounges - 1
- Private picnics
- Restaurant
- Room service
- Snack Bar
- Wine/champagne
Parking & transport11
- Airport shuttle
- Airport shuttle (additional charge)
- Car hire
- Free parking
- Free self parking
- Parking
- Parking on site
- Private parking
- Shuttle service
- Shuttle service (additional charge)
- Uncovered parking
Services9
- Concierge service
- Concierge services
- Daily housekeeping
- Housekeeping on request
- Invoice provided
- Ironing service
- Laundry
- Luggage storage
- Tour desk
Internet & business7
- Fax/photocopying
- Free WiFi
- Internet services
- Meeting/banquet facilities
- Meeting rooms
- Wifi
- Wifi available in all areas
In the room6
- Air conditioning
- Change of towels (on request)
- Non-smoking rooms
- Non-smoking throughout
- Safety Deposit Box
- Terrace
Nearby3
- Kayaking on site
- Minimarket on site
- Paddleboard on site
Accessibility2
- Accessible parking
- Wheelchair accessible – no
Family1
- Ecotours nearby
More facilities25
- 24-hour front desk
- 24-hour security
- Adult only
- Adults Only
- CCTV in common areas
- CCTV outside property
- Change of bed sheets (on request)
- Express check-in/check-out
- Face masks for guests available
- Fire extinguishers
- Front entrance ramp
- Garden
- Hair salon
- Key card access
- Multilingual staff
- Nature reserve
- Outdoor furniture
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Smoke-free property
- Smoke alarms
- Special diet menus (on request)
- Sun umbrellas
- Tile flooring in public areas
- Trouser press
- Well-lit path to entrance
Contact & location
511 Costera 77593, Chetumal, Mexico
From 3:00 PM · Until 12:00 PM
Getting here1
- Chetumal, Quintana Roo (CTM-Chetumal Intl.)
Around the hotel16
- Municipal Spa of Bacalar
- Canal de los Piratas
- Cenote Azul
- Cenote Cocalitos
- Cenote Esmeralda
- Cenote Negro
- Polytechnic University of Bacalar
- Corozal (CZH)
- Dr. Alfredo Barrera Marin Botanical Garden
- Ecopark Bacalar
- Santuario del Manati
- Fort of San Felipe
- Laguna Bacalar Ecological Park
- Laguna Milagros
- Lake Bacalar
- Zócalo
Rooms & rates
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Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.