Mercure Surabaya Grand Miram
- Rating :
- ★★★★
- Address :
- Jl Raya Darmo 68 - 78 · Surabaya, Indonesia
On the map
Open in MapsJl Raya Darmo 68 - 78, Surabaya, Indonesia
About this hotel
Hotel Overview: Mercure Surabaya Hotel distinguishes itself with a robust commitment to sustainability and architectural elegance, featuring energy-efficient practices and a striking modern design. Its prime location offers unrivaled convenience for both business and leisure travelers.
Accommodations: Mercure Surabaya Hotel caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 257 elegantly appointed guestrooms. The Mercure Surabaya Hotel boasts a variety of luxurious accommodations, from Deluxe Rooms to Executive Suites. Each room is equipped with high-speed Wi-Fi, flat-screen TVs, and minibars. Luxury features include premium bedding, marble bathrooms, and exclusive toiletries. Select rooms offer balconies with splendid views of the city or serene hotel gardens.
Amenities: The hotel provides an array of opulent amenities including concierge services, valet parking, private cabana rentals at the poolside, and a state-of-the-art business center. Exclusive VIP services such as butler and limousine rentals are also available to enhance your stay.
Dining Options: Guests can indulge in a culinary journey at our three exquisite dining venues: Trimurti Restaurant serving international cuisine, our specialty coffee shop/cafe for lighter fares, and a poolside bar for refreshing cocktails. The hotel also features rooftop dining options with spectacular views of Surabaya skyline.
Nearby Location & Transportation: Located just 15 kilometers from Juanda International Airport and close to major train stations, Mercure Surabaya Hotel offers easy access to the city's main transportation hubs.
Nearby Attractions:
- Tunjungan Plaza - 2 km: A vibrant shopping hub offering diverse retail experiences.
- Korea Park - 0.4 km: A peaceful getaway amidst the bustling city life.
Wellness And Activities: Our wellness oasis includes a luxurious spa offering signature treatments like hydrotherapy and aromatherapy massages. The fitness center is equipped for all levels of training routines while yoga classes provide a serene retreat. Our expansive outdoor pool area invites relaxation under the sun.
Policies & Check-In Instructions:
- Check-in time starts at 3 PM; valid photo ID is required along with credit or debit card deposit
- Pets are not allowed
- All guests must adhere to local regulations regarding public health safety
Summary: Nestled in the heart of Surabaya's business district yet minutes away from cultural hotspots like Tunjungan Plaza, Mercure...
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
264 listed by the property, grouped for reading. Everything the hotel published appears below.
Pool, spa & fitness35
- Back massage
- Couples massage
- Fitness
- Fitness/spa locker rooms
- Fitness centre
- Fitness classes
- Fitness facilities
- Foot massage
- Free newspapers in lobby
- Full-service spa
- Full body massage
- Hand massage
- Head massage
- Hot tub/jacuzzi
- Massage
- Neck massage
- Number of hot tubs - 1
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Outdoor pool
- Outdoor pool (all year)
- Pool access ramp on site
- Pool Bar
- Pool sun loungers
- Pool with view
- Sauna
- Spa/wellness packages
- Spa and wellness centre
- Spa Facilities
- Spa lounge/relaxation area
- Spa services on site
- Spa treatment room(s)
- Sun loungers or beach chairs
- Swimming pool
- Swimming pool toys
Food & drink27
- Bar
- Barbecue grill(s)
- Barber/beauty shop
- BBQ facilities
- Breakfast available (surcharge)
- Breakfast takeaway containers
- Coffee/tea in common areas
- Coffee house on site
- Comprehensive food waste policy
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Kid-friendly buffet
- Locally-sourced food on site (80% or more)
- Mobile app for room service
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Organic food
- Picnic area
- Restaurant
- Room service
- Snack Bar
- Snack bar/deli
- Vegetarian breakfast available
- Vending machine
- Vending machine (drinks)
- Vending machine (snacks)
- Wine/champagne
Services24
- ATM/banking
- ATM/cash machine on site
- Body Treatments
- Concierge service
- Concierge services
- Currency exchange
- Daily housekeeping
- Dry cleaning
- Dry cleaning/laundry service
- Facial treatments
- Free reception
- Gift shops or newsstand
- Hair treatments
- Housekeeping on request
- Humane animal treatment
- Invoice provided
- Ironing service
- Laundry
- Laundry facilities
- Lockers
- Luggage storage
- Shopping on site
- Tour desk
- Tours/ticket assistance
Parking & transport19
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Airport transportation (surcharge)
- Bicycle rentals on site
- Car hire
- Electric car charging station
- Free parking
- Free self parking
- Parking
- Parking garage
- Parking on site
- Private parking
- RV, bus, truck parking
- Shuttle service
- Shuttle service (additional charge)
- Valet parking
- Valet parking (surcharge)
Health & safety15
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- Contactless check-in/check-out
- First aid kit available
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Hand sanitizer in guest accommodation and key areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Screens or physical barriers placed between staff and guests in appropriate areas
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Internet & business12
- Business center
- Business centre
- Computer station
- Conference center
- Fax/photocopying
- Free WiFi
- Free wired Internet
- Internet services
- Meeting/banquet facilities
- Meeting rooms
- Wifi
- Wifi available in all areas
In the room12
- Air conditioning
- Bulk dispenser for toiletries
- Change of towels (on request)
- Eco-friendly toiletries
- Heating
- Non-smoking rooms
- Non-smoking throughout
- Safe-deposit box at front desk
- Safety Deposit Box
- Soundproof rooms
- Television in common areas
- Terrace
Accessibility10
- Accessible parking
- Elevator
- Facilities for disabled guests
- Lift
- No accessible shuttle
- Wheelchair-accessible path to elevator
- Wheelchair accessible
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchairs available on site
Family9
- Babysitting/child services
- Children's club
- Children's club (free)
- Children's playground
- Children's pool
- Family rooms
- Kids' club
- Kids' outdoor play equipment
- Playground on site
Nearby2
- Golfing nearby
- Water sport facilities on site
More facilities99
- 24-hour front desk
- 24-hour security
- Aerobics
- At least 80% of all lighting comes from LEDs
- Ballroom
- Banquet hall
- Beauty Services
- Bike tours
- Biodegradable/compostable stirrers
- Biodegradable/compostable straws
- Board games/puzzles
- Body scrub
- Body wrap
- CCTV in common areas
- CCTV outside property
- Change of bed sheets (on request)
- Chapel/shrine
- Comprehensive recycling policy
- Cycling
- Designated smoking area
- Eco-friendly cleaning products provided
- Electric vehicle charging station
- Emergency cord in bathroom
- Energy-saving switches
- Evening entertainment
- Express check-in/check-out
- Express check-out
- Fire extinguishers
- Fireplace in lobby
- Front entrance ramp
- Fruits
- Garden
- Grey water recycling system
- Grocery/convenience store
- Grocery deliveries
- Guest education on local ecosystems and culture
- Hair colouring
- Hair cut
- Hair salon
- Hair styling
- Handrails in stairways
- Happy hour
- Health club
- Higher level toilet
- Indoor play area
- Karaoke
- Key access
- Key card access
- Kid meals
- LED light bulbs
- Library
- Light therapy
- Live music/performance
- Live sport events (broadcast)
- Locally-owned & organized tours & activities
- Lower bathroom sink
- Make up services
- Manicure
- Multilingual staff
- No single-use plastic soda bottles
- No single-use plastic stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Outdoor fireplace
- Outdoor furniture
- Packed lunches
- Pedicure
- Personal trainer
- Pet basket
- Pet bowls
- Porter/bellhop
- Private check-in/check-out
- Recycling
- Reusable cups only
- Reusable tableware only
- Security alarm
- Shallow end
- Shared lounge/TV area
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Showcase for local artists
- Smoke-free property
- Smoke alarms
- Special diet menus (on request)
- Stair-free path to entrance
- Strollers
- Sustainability/community reinvestment (10% revenue or more)
- Table tennis
- Themed dinner nights
- Thermometers for guests provided by property
- Toilet with grab rails
- Trouser press
- Vegan menu options available
- Vegetable garden
- Vegetarian menu options available
- Water-efficient showers only
- Waxing services
- Wedding services
- Well-lit path to entrance
- Yoga classes
Contact & location
Jl Raya Darmo 68 - 78 60189, Surabaya, Indonesia
From 2:00 PM · Until 12:00 PM
Around the hotel17
- Tunjungan Plaza
- Surabaya Youth Center
- Sharp Bamboo Monument
- Balai Pemuda
- Surabaya Plaza Shopping Mall
- Korea Park
- Submarine Monument
- Surabaya (SUB-Juanda)
- Taman Bungkul
- Surabaya Zoo
- Monument Of Suroboyo
- Mpu Tantular Museum
- House of Sampoerna
- Lapangan Thor Stadium
- Surabaya Town Square
- Ciputra World Mall
- Dyandra Convention Center Surabaya
Rooms & rates
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Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.