Featuring on-site hot artesian thermal pools and refreshing cold water pools, all within secure, fully gated premises. Choose from Executive Rooms, Standard Rooms, or spacious self-contained apartments, perfect for both leisure and work trips. With free Wi-Fi and a central location, The Phoenix offers comfort and convenience for every stay, whether youre here to relax or on business.
Guests arriving outside reception opening hours are requested to inform the Phoenix Resort in advance, using the contact details found on the booking confirmation.
Please note that some of the 2-Bedroom Apartment, 2 Queens, Balcony apartments can only be accessed via stairs.
No more than 2 pets are permitted in pet friendly rooms. Guests arriving outside reception opening hours are requested to inform the Dragon Phoenix Resort in advance, using the contact details found on the booking confirmation.
Free transfers are available to and from Moree Airport. Please inform the property at least 1 day in advance with flight details if you want to use this service, using the contact details found on the booking confirmation.
Please note that some of the 2-Bedroom Apartment, 2 Queens, Balcony apartments can only be accessed via stairs.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Facilities
Non-smoking throughout
Pets allowed
Smoke-free property
Food & Drink
Number of bars/lounges - 1
Internet & Technology
Free WiFi
Internet services
Wifi
Wifi available in all areas
Wellness & Recreation
Golf course (within 3 km)
Heated pool
Hot tub/jacuzzi
Number of outdoor pools - 2
Outdoor pool
Outdoor pool (all year)
Salt-water pool
Spa and wellness centre
Swimming pool
Room Amenities
Air conditioning
Family rooms
Heating
Non-smoking rooms
Bathroom Amenities
Hot spring bath
Outdoor & View
Outdoor furniture
Services
Daily housekeeping
Laundry
Parking & Transportation
Airport transportation (surcharge)
Free parking
Free self parking
Parking
Parking on site
Private parking
Business Facilities
Banquet hall
Conference space
Accessibility
Accessible parking
Upper floors accessible by stairs only
Wheelchair accessible – no
Safety & Security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Smoke alarms
Health & Hygiene
All plates, cutlery, glasses and other tableware have been sanitized
Cashless payment available
Contactless check-in/check-out
First aid kit available
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay
Invoice provided
Linens, towels and laundry washed in accordance with local authority guidelines
Physical distancing rules followed
Shared stationery such as printed menus, magazines, pens, and paper removed
Staff follow all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against coronavirus
