Mandarin Oriental Ritz, Madrid
- Rating :
- ★★★★★
- Address :
- Pl. de la Lealtad, 5, Retiro, 28014 · Madrid, Spain
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Open in MapsPl. de la Lealtad, 5, Retiro, 28014, Madrid, Spain
About this hotel
Hotel Overview: Nestled in the artistic heart of the city this hotel stands out with its iconic Belle Époque façade and a commitment to sustainability incorporating eco-friendly practices across its operations.
Accommodations: MANDARIN ORIENTAL RITZ, MADRID caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 153 elegantly appointed guestrooms. Each room is a haven of luxury featuring plush bedding marble bathrooms and expansive windows. Guests can choose from deluxe rooms with garden views to opulent suites overlooking the bustling cityscape. Amenities include high-speed Wi-Fi flat-screen TVs well-stocked minibars and exclusive toiletries.
Amenities: The hotel offers an array of top-notch amenities including a concierge service valet parking a modern business center private cabana rentals at the poolside and VIP services such as butler and limousine hire.
Dining Options: The hotel features multiple dining venues including a gourmet Mediterranean restaurant with signature dishes by Michelin-starred chefs,a rooftop bistro offering panoramic views,and an exclusive lounge serving bespoke cocktails. Room service is available around the clock,and guests can enjoy special dining experiences like wine pairings or tasting menus.
Nearby Location & Transportation: Located just 16 km from Adolfo Suárez Madrid-Barajas Airport and within easy reach of Atocha train station.
Nearby Attractions:
- Prado Museum A world-renowned art museum housing thousands of European masterpieces - 0.5 km away
- Royal Palace of Madrid The official residence of the Spanish royal family offering guided tours - 1.2 km away
- Thyssen-Bornemisza National Museum Displays an eclectic collection spanning seven centuries of art - 0.6 km away
Wellness And Activities: Indulge in self-care at our state-of-the-art spa which offers signature treatments,haydrotherapy sessions,and relaxation areas. The fitness center provides personalized training programs,and theres also an inviting indoor pool. Regular yoga classes enhance guest wellness.
Policies & Check-In Instructions:
- Present government-issued photo ID along with credit card or cash deposit upon check-in
- All special requests are subject to availability upon arrival; additional charges may apply
- Property accepts major credit cards; cashless payment encouraged for all transactions
Summary: MANDARIN ORIENTAL RITZ,MADRID combines luxury,sustainability,and exceptional service in Madrids cultural heart near major museums,making it ideal for families,business travelers,and luxury seekers looking for exquisite accommodations and standout amenities.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
177 listed by the property, grouped for reading. Everything the hotel published appears below.
Parking & transport20
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Airport transportation (surcharge)
- Bicycle rental
- Bicycle rentals on site
- Bus station shuttle (surcharge)
- Car hire
- Free parking
- Free self parking
- Free valet parking
- Limo or Town Car service available
- Parking
- Parking on site
- Self parking (surcharge)
- Shuttle service
- Street parking
- Uncovered parking
- Valet parking
Pool, spa & fitness19
- Fitness
- Fitness/spa locker rooms
- Fitness centre
- Fitness facilities
- Free newspapers in lobby
- Full-service spa
- Indoor pool
- Indoor pool (all year)
- Massage
- Number of indoor pools - 1
- Sauna
- Spa & wellness centre
- Spa and wellness centre
- Spa Facilities
- Spa lounge/relaxation area
- Spa services on site
- Spa treatment room(s)
- Steam room
- Swimming pool
Food & drink18
- Bar
- Breakfast available (surcharge)
- Breakfast in the room
- Breakfast takeaway containers
- Coffee/tea in common areas
- Coffee house on site
- Delivered food is securely covered
- Food and water bowls
- Food can be delivered to guest accommodation
- Kid-friendly buffet
- Mobile app for room service
- Number of bars/lounges - 2
- Number of coffee shops/cafes - 1
- Restaurant
- Room service
- Snack Bar
- Snack bar/deli
- Wine/champagne
Services17
- Body Treatments
- Concierge service
- Concierge services
- Currency exchange
- Daily housekeeping
- Dry cleaning
- Dry cleaning/laundry service
- Facial treatments
- Hair treatments
- Invoice provided
- Ironing service
- Laundry
- Laundry facilities
- Luggage storage
- Reception hall
- Tour desk
- Tours/ticket assistance
Health & safety15
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- Contactless check-in/check-out
- First aid kit available
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Hand sanitizer in guest accommodation and key areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Screens or physical barriers placed between staff and guests in appropriate areas
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Accessibility14
- Accessible airport shuttle
- Accessible parking
- Braille or raised signage
- Elevator
- Facilities for disabled guests
- Lift
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible concierge desk
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchairs available on site
Internet & business7
- Fax/photocopying
- Free WiFi
- Internet services
- Meeting/banquet facilities
- Number of meeting rooms - 3
- Wifi
- WiFi (surcharge)
In the room7
- Air conditioning
- Heating
- Non-smoking rooms
- Safe-deposit box at front desk
- Safety Deposit Box
- Soundproof rooms
- Terrace
Family6
- Babysitting/child services
- Babysitting or childcare (surcharge)
- Children eat free breakfast - 12
- Family rooms
- Kids' meals
- Supervised childcare/activities (surcharge)
More facilities54
- 24-hour front desk
- 24-hour security
- Allergy-free room
- Banquet hall
- Beauty Services
- Bike tours
- Body scrub
- Body wrap
- CCTV in common areas
- CCTV outside property
- Cooking class
- Designated smoking area
- Designated smoking areas
- Express check-in
- Express check-in/check-out
- Express check-out
- Face masks for guests available
- Fire extinguishers
- Fruits
- Garden
- Hair colouring
- Haircut
- Hair styling
- Health club
- Key access
- Key card access
- Kid meals
- Live music/performance
- Live sport events (broadcast)
- Make-up services
- Manicure
- Movie nights
- Multilingual staff
- Pedicure
- Personal trainer
- Pet-sitting services
- Pet basket
- Pet bowls
- Pets allowed
- Porter/bellhop
- Private check-in/check-out
- Security alarm
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Smoke alarms
- Special diet menus (on request)
- Stand-up comedy
- Temporary art galleries
- Thermometers for guests provided by property
- Tour or class about local culture
- Train station drop-off (surcharge)
- Train station pickup (surcharge)
- Trouser press
- Walking tours
- Wedding services
Contact & location
Pl. de la Lealtad, 5, Retiro, 28014 28014, Madrid, Spain
From 3:00 PM · Until 12:00 PM
Getting here1
- Adolfo Suarez Madrid-Barajas Airport (MAD)
Around the hotel20
- Calle de Alcalá
- Paseo de la Castellana
- Puerta de Alcalá
- Paseo del Prado
- Plaza de Cibeles
- Círculo de Bellas Artes
- Gran Via
- Thyssen-Bornemisza National Museum
- Royal Botanical Garden
- Preciados Street
- Puerta del Sol
- Plaza de Canalejas
- Plaza de Santa Ana
- Fountain of Neptune
- Plaza del Emperador Carlos V
- Prado Museum
- El Retiro Park
- Congress of Deputies
- CaixaForum Madrid
- National Prado Museum
Rooms & rates
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Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.