Kigali Serena Hotel
- Rating :
- ★★★★★
- Address :
- KN 3 Ave, Kigali, Rwanda · Kigali, Ruanda
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On the map
Open in MapsKN 3 Ave, Kigali, Rwanda, Kigali, Ruanda
About this hotel
Hotel Overview: The Kigali Serena Hotel stands out with its commitment to eco-friendly practices and a striking architectural design that blends modernity with local culture. The hotel has received accolades for its sustainable initiatives and offers an experience steeped in Rwandan heritage.
Accommodations: Kigali Serena Hotel caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 148 elegantly appointed guestrooms. Each of the 148 rooms at Kigali Serena Hotel is a haven of luxury, featuring plush bedding, marble bathrooms, and private balconies with stunning views of the city or the hotel's landscaped gardens. Rooms are equipped with high-speed Wi-Fi, flat-screen TVs, and minibars. Exclusive toiletries and premium room features like spacious suites with separate living areas ensure a comfortable stay.
Amenities: Kigali Serena Hotel provides an array of top-notch amenities including concierge services, valet parking, private cabana rentals at the poolside, a fully-equipped business center for corporate guests, and exclusive VIP services such as butler and limousine rentals.
Dining Options: The hotel boasts multiple dining venues including The Milima Restaurant known for its sophisticated ambiance and continental cuisine. The Sokoni Café offers casual dining with local flavors. Exclusive dining experiences such as rooftop dinners or Michelin-starred chef collaborations are available upon request. The hotel also provides extensive breakfast options and round-the-clock room service.
Nearby Location & Transportation: Located in the heart of Kigali's business district, Kigali Serena Hotel is just 12 km from Kigali International Airport and close to several major train stations. It serves as an ideal base for exploring the city.
Nearby Attractions:
- Kigali Convention Centre - 4 km: A prime venue for international conventions and exhibitions.
- Inema Art Center - 6 km: Offers a vibrant exploration of local art scenes.
Wellness And Activities: The wellness facilities at Kigali Serena Hotel include a state-of-the-art spa offering signature treatments like aromatherapy massages and hydrotherapy sessions. A modern fitness center is available alongside yoga classes held in tranquil settings to foster relaxation.
Property Registration Number: A505/06
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
166 listed by the property, grouped for reading. Everything the hotel published appears below.
Pool, spa & fitness20
- Fitness
- Fitness/spa locker rooms
- Fitness centre
- Fitness classes
- Fitness facilities
- Hot tub/jacuzzi
- Massage
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Outdoor pool
- Outdoor pool (all year)
- Sauna
- Spa/wellness packages
- Spa and wellness centre
- Spa Facilities
- Spa lounge/relaxation area
- Spa services on site
- Spa treatment room(s)
- Steam room
- Swimming pool
Food & drink18
- Bar
- Barber/beauty shop
- BBQ facilities
- Breakfast in the room
- Coffee house on site
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Free breakfast
- Free Buffet Breakfast
- Free continental breakfast
- Kid-friendly buffet
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Restaurant
- Room service
- Snack Bar
- Snack bar/deli
- Wine/champagne
Services15
- Body Treatments
- Concierge service
- Concierge services
- Currency exchange
- Daily housekeeping
- Dry cleaning
- Dry cleaning/laundry service
- Facial treatments
- Gift shops or newsstand
- Hair treatments
- Ironing service
- Laundry
- Laundry facilities
- Luggage storage
- Tours/ticket assistance
Parking & transport14
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Airport transportation (surcharge)
- Car hire
- Free parking
- Free self parking
- Limo or Town Car service available
- Parking
- Parking garage
- Parking on site
- Private parking
- Valet parking
Accessibility11
- Accessible parking
- Elevator
- Facilities for disabled guests
- Lift
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair accessible
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchairs available on site
Health & safety10
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- Guest accommodation is disinfected between stays
- Hand sanitizer in guest accommodation and key areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Internet & business10
- 24-hour business center
- Business center
- Business centre
- Fax/photocopying
- Free WiFi
- Internet services
- Meeting/banquet facilities
- Meeting rooms
- Wifi
- Wifi available in all areas
In the room8
- Air conditioning
- Heating
- Non-smoking rooms
- Non-smoking throughout
- Safe-deposit box at front desk
- Safety Deposit Box
- Soundproof rooms
- Terrace
Family3
- Babysitting/child services
- Babysitting or childcare (surcharge)
- Children's pool
More facilities57
- 24-hour front desk
- 24-hour security
- Aerobics
- Allergy-free room
- Auditory guidance
- Banquet hall
- Beauty Services
- Body scrub
- Body wrap
- CCTV in common areas
- CCTV outside property
- Daily
- Designated smoking area
- Emergency cord in bathroom
- Evening entertainment
- Express check-in
- Express check-in/check-out
- Express check-out
- Face masks for guests available
- Fire extinguishers
- Foot bath
- Garden
- Golf course (within 3 km)
- Hair colouring
- Hair cut
- Hair salon
- Hair styling
- Happy hour
- Higher level toilet
- Key card access
- Kid meals
- Light therapy
- Live music/performance
- Live sport events (broadcast)
- Lower bathroom sink
- Make up services
- Manicure
- Multilingual staff
- Outdoor furniture
- Packed lunches
- Pedicure
- Personal trainer
- Private check-in/check-out
- Security alarm
- Shared lounge/TV area
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Smoke-free property
- Smoke alarms
- Special diet menus (on request)
- Sun umbrellas
- Themed dinner nights
- Toilet with grab rails
- Trouser press
- Visual alarms in hallways
- Waxing services
- Wedding services
- Yoga classes
Contact & location
KN 3 Ave, Kigali, Rwanda 250, Kigali, Ruanda
From 2:00 PM · Until 11:00 AM
Getting here1
- Kigali (KGL-Kigali Intl.)
Around the hotel20
- Rwanda Development Board
- Stade Amahoro
- Kigali Heights
- Kigali Golf Club
- Kigali Business Centre
- BK Arena
- University of Kigali
- Kigali Convention Centre
- Inema Art Center
- Ivuka Arts Kigali
- Union Trade Center
- Club Rafiki
- Ntarama Church
- Ryi nyamirambo Market
- Nyamirambo Stadium
- Kandt House Museum of Natural History
- Gikondo Market
- Talking Through Art
- Fazenda Sengha Recreation Center
- Mount Kigali
Rooms & rates
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Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.