Mercure Queenstown Resort
- Rating :
- ★★★★
- Address :
- 21 Sainsbury Road, Fernhill, Queenstown 9300 · Queenstown, New Zealand
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Open in Maps21 Sainsbury Road, Fernhill, Queenstown 9300, Queenstown, New Zealand
About this hotel
Hotel Overview: Located on the serene hills of Fernhill, Mercure Queenstown Resort stands out with its stunning panoramic views of Lake Wakatipu and the Remarkables mountain range. This eco-friendly hotel combines modern luxury with sustainable practices, offering a tranquil retreat that aligns with its natural surroundings.
Accommodations: Mercure Queenstown Resort caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 148 elegantly appointed guestrooms. The resort features a variety of room types including Standard Rooms, Superior Lake View Rooms, and One-Bedroom Suites. Each room is tastefully decorated to reflect the natural beauty of Queenstown. Luxurious amenities include plush bedding, marble bathrooms with exclusive toiletries, and state-of-the-art technology including free Wi-Fi and flat-screen TVs. Many rooms boast balconies offering breathtaking views of either the garden or the lake.
Amenities: Mercure Queenstown Resort provides an array of top-tier services designed for utmost convenience and luxury. Guests enjoy access to concierge services, valet parking, private cabana rentals by the poolside, a fully equipped business center for corporate needs, and VIP services such as butler or limousine rentals tailored to enhance each stay.
Dining Options: Mercure Queenstown Resort boasts multiple dining venues including The Rises Restaurant & Bar offering contemporary New Zealand cuisine with a focus on fresh local ingredients. Vista Lounge provides an elegant setting for afternoon tea or evening cocktails featuring expert mixology. Room service is available round-the-clock to cater to all dining preferences.
Nearby Location & Transportation: The hotel is conveniently located just 10 kilometers from Queenstown Airport and within easy reach of key transport links including local train stations.
Nearby Attractions:
- Queenstown Gardens - 3 km: Lush greenery perfect for leisurely strolls.
- Skyline Gondola - 2 km: Offers spectacular views over Queenstown.
- Shops at Steamer Wharf - 1.5 km: A vibrant hub for shopping and entertainment.
Wellness And Activities: Enhance your well-being at our luxurious spa offering bespoke treatments like aromatherapy massages and facials using organic products. An indoor heated pool provides year-round swimming opportunities while our state-of-the-art fitness center offers personalized training sessions along with yoga classes in an inspiring environment overlooking the mountains.
Policies & Check-In Instructions:
- Check-in time starts at 3 PM.
- Valid photo ID required during check-in.
- 'No pets allowed except guide dogs.
- 'Non-smoking property.'
Summary: Nestled amidst majestic landscapes in Fernhill area,Mercure Queesntown Resorts shines as a premium getaway destination in New Zealand,catering both business travelsrs as well as families on vacation.Superb location,lavish accommodations,and unique amenities like eco-friendly initiatives create unparalled experience making it prime choice for luxury seekers
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
210 listed by the property, grouped for reading. Everything the hotel published appears below.
Food & drink28
- Bar
- Breakfast available (surcharge)
- Breakfast in the room
- Breakfast takeaway containers
- Coffee/tea in common areas
- Coffee house on site
- Couples/private dining
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Kid-friendly buffet
- Locally-sourced food on site (80% or more)
- Mobile app for room service
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Organic food
- Picnic area
- Private picnics
- Private winery tours
- Public winery tours
- Restaurant
- Room service
- Snack Bar
- Snack bar/deli
- Vegetarian breakfast available
- Vending machine
- Vending machine (drinks)
- Vending machine (snacks)
- Wine/champagne
Nearby23
- Casino nearby
- Cross-country skiing nearby
- Downhill skiing nearby
- Golfing nearby
- Hiking/biking trails nearby
- Horse riding nearby
- Kayaking nearby
- Mountain biking nearby
- Mountain climbing nearby
- Parasailing nearby
- Rafting nearby
- Rock climbing nearby
- Sailing nearby
- Scooter/moped rentals nearby
- Segway rental/tour nearby
- Ski lessons available nearby
- Skydiving Nearby
- Snorkeling nearby
- Snowboarding Nearby
- Snowmobiling Nearby
- Snowshoeing Nearby
- Surfing/bodyboarding nearby
- Ziplining nearby
Pool, spa & fitness20
- Conference space
- Conference space size (feet) - 3272
- Conference space size (meters) - 304
- Fitness
- Fitness centre
- Fitness facilities
- Free newspapers in lobby
- Health or beauty spa nearby
- Hot tub/jacuzzi
- Number of hot tubs - 1
- Number of outdoor pools - 1
- Outdoor pool
- Outdoor pool (all year)
- Pool sun loungers
- Pool umbrellas
- Sauna
- Spa lounge/relaxation area
- Steam room
- Sun loungers or beach chairs
- Sun terrace
Services15
- Coin laundry on site
- Concierge service
- Concierge services
- Daily housekeeping
- Dry cleaning
- Dry cleaning/laundry service
- Housekeeping on request
- Ironing service
- Laundry
- Laundry facilities
- Luggage storage
- Public transport tickets
- Ski equipment rental shops nearby
- Tour desk
- Tours/ticket assistance
Accessibility13
- Accessible parking
- Elevator
- Facilities for disabled guests
- Lift
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
Health & safety12
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- First aid kit available
- Guest accommodation is disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Screens or physical barriers placed between staff and guests in appropriate areas
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
In the room12
- Air conditioning
- Bulk dispenser for toiletries
- Change of towels (on request)
- Eco-friendly toiletries
- Heating
- Non-smoking rooms
- Non-smoking throughout
- Safe-deposit box at front desk
- Safety Deposit Box
- Soundproof rooms
- Television in common areas
- Terrace
Parking & transport11
- Bicycle rentals nearby
- Bicycle rentals on site
- Car hire
- Free self parking
- Off-street parking
- Parking
- Parking on site
- Private parking
- Self parking (surcharge)
- Ski shuttle (surcharge)
- Uncovered parking
Internet & business8
- 24-hour business center
- Business center
- Fax/photocopying
- Free WiFi
- Internet services
- Meeting/banquet facilities
- Number of meeting rooms - 3
- Wifi
Family5
- Babysitting/child services
- Children's pool
- Ecotours nearby
- Family rooms
- Kids' pool
More facilities63
- 24-hour front desk
- 24-hour security
- Annual carbon offsets
- At least 80% of all lighting comes from LEDs
- Banquet hall
- Bike tours
- Biodegradable/compostable stirrers
- Biodegradable/compostable straws
- Bowling
- Canoeing
- CCTV in common areas
- CCTV outside property
- Change of bed sheets (on request)
- Comprehensive recycling policy
- Cycling
- Designated smoking area
- Diving
- Double-glazing on all windows
- Eco-friendly cleaning products provided
- Energy-saving switches
- Express check-in/check-out
- Face masks for guests available
- Fire extinguishers
- Fireplace in lobby
- Fruits
- Garden
- Guest education on local ecosystems and culture
- Happy hour
- Hiking
- Key card access
- Kid meals
- LED light bulbs
- Locally-owned & organized tours & activities
- Mini golf
- Multilingual staff
- No single-use plastic soda bottles
- No single-use plastic stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Outdoor fireplace
- Outdoor furniture
- Packed lunches
- Porter/bellhop
- Recycling
- Reusable cups only
- Reusable tableware only
- Shared lounge/TV area
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Showcase for local artists
- Skiing
- Ski storage
- Smoke-free property
- Smoke alarms
- Snorkelling
- Special diet menus (on request)
- Sustainability/community reinvestment (10% revenue or more)
- Trouser press
- Vegan menu options available
- Vegetable garden
- Vegetarian menu options available
- Walking tours
- Water-efficient showers only
- Wedding services
Contact & location
21 Sainsbury Road, Fernhill, Queenstown 9300 9300, Queenstown, New Zealand
From 2:00 PM · Until 11:00 AM
Getting here1
- Queenstown Intl. Airport (ZQN)
Around the hotel17
- Queenstown Beach
- Lake Wakatipu
- Williams Cottage
- Church of St Peters
- Cookie Time
- Queenstown Mall
- Underwater Observatory
- Skycity Queenstown Casino
- Toi o Tahuna
- Steamer Wharf
- Creative Queenstown Arts & Crafts Market
- SKYCITY Wharf Casino
- Fear Factory Queenstown
- TSS Earnslaw Steamship
- Mt Crichton Loop Track
- Queenstown Mini Golf
- Cookie Time Cookie Bar
Rooms & rates
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Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.