Hyatt Centric Playa del Carmen - Downtown House & Beach House
- Rating :
- ★★★★
- Address :
- 5ta Avenida Norte Por 12 Norte y 14 Norte, entre 5ta Avenida y 10 s/nCentroPlaya del Carmen · Playa Del Carmen, Mexico
Gallery
On the map
Open in Maps5ta Avenida Norte Por 12 Norte y 14 Norte, entre 5ta Avenida y 10 s/nCentroPlaya del Carmen, Playa Del Carmen, Mexico
About this hotel
Hotel Overview: This hotel stands out with its sustainable practices and innovative architectural design situated in the heart of Playa del Carmens vibrant scene. It is renowned for its commitment to eco-friendliness and luxury combining comfort with a minimal environmental footprint.
Accommodations: Thompson Playa del Carmen Main House caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 92 elegantly appointed guestrooms. The Thompson Playa del Carmen Main House features a variety of luxurious room types including Classic Rooms Deluxe Rooms and Exclusive Suites. Each room offers premium bedding marble bathrooms balconies with stunning views of the city or garden. Amenities include high-speed Wi-Fi flat-screen TVs minibars stocked with gourmet selections and exclusive toiletries crafted from eco-friendly materials.
Amenities: Guests enjoy top-tier amenities such as concierge services valet parking private cabana rentals by the poolside. The business center is equipped for all professional needs while VIP services like butler or limousine rentals are readily available upon request.
Dining Options: The hotel boasts multiple dining venues including Casa Amate for authentic local dishes and Catch which serves international cuisine with a modern twist. Both feature exclusive dining experiences such as wine pairings and chef-led tasting menus. Rooftop dining at Aqua offers panoramic views and signature cocktails.
Nearby Location & Transportation: Located just 50 km from Cancun International Airport and within easy reach of major train stations. This prime location offers seamless access to Playa del Carmens main attractions.
Nearby Attractions:
- Quinta Avenida - bustling shopping street only steps away
- Playa del Carmen Main Beach - 0.2 miles away offering pristine sandy beaches
Wellness And Activities: The wellness area includes a spa offering signature treatments like aromatherapy massages and hydrotherapy sessions. A modern fitness center provides state-of-the-art equipment along with yoga classes overlooking the serene rooftop pool area.
Policies & Check-In Instructions:
- Photo ID and credit card required at check-in
- Special requests subject to availability; additional charges may apply
- Credit cards accepted; cash not accepted
- Smoke-free property
Summary: Thompson Playa del Carmen Main House epitomizes luxury travel in Riviera Maya’s hotspot. Ideal for families,... Read More Read Less
Property Registration Number: 008-007-005811/2025
License Number: 008-007-005811/2025,
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
164 listed by the property, grouped for reading. Everything the hotel published appears below.
Pool, spa & fitness27
- 24-hour fitness facilities
- Beach
- Beachfront
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Fitness
- Fitness centre
- Fitness facilities
- Free newspapers in lobby
- Health or beauty spa nearby
- Infinity pool
- Number of outdoor pools - 1
- Number of outdoor pools - 2
- Number of poolside bars - 1
- Number of poolside bars - 2
- Outdoor pool
- Outdoor pool (all year)
- Pool Bar
- Pool cabanas (surcharge)
- Pool sun loungers
- Pool umbrellas
- Pool with view
- Rooftop pool
- Sun loungers or beach chairs
- Sun terrace
- Swimming pool
Food & drink16
- Bar
- Breakfast available (surcharge)
- Breakfast in the room
- Breakfast takeaway containers
- Coffee house on site
- Delivered food is securely covered
- Food and water bowls
- Food can be delivered to guest accommodation
- Number of bars/lounges - 3
- Number of coffee shops/cafes - 1
- Number of swim-up bars - 1
- Restaurant
- Room service
- Snack Bar
- Snack bar/deli
- Wine/champagne
Services16
- Concierge service
- Concierge services
- Currency exchange
- Daily housekeeping
- Dry cleaning
- Dry cleaning/laundry service
- Free grocery shopping service
- Invoice provided
- Ironing service
- Laundry
- Laundry facilities
- Luggage storage
- Shopping mall on site
- Shopping on site
- Tour desk
- Tours/ticket assistance
Accessibility15
- Accessible airport shuttle
- Accessible parking
- Braille or raised signage
- Elevator
- Elevator door width (centimeters) - 114
- Elevator door width (inches) - 45
- Facilities for disabled guests
- Lift
- No accessible shuttle
- Visual aids: Braille
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible registration desk
- Wheelchair accessible
- Wheelchair accessible (may have limitations)
- Wheelchair accessible – no
Parking & transport15
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Airport transportation (surcharge)
- Covered parking
- Free bicycles on site
- Off-street parking
- Parking
- Parking garage
- Secured parking
- Shuttle service
- Shuttle service (additional charge)
- Valet parking
- Valet parking (surcharge)
Health & safety9
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- First aid kit available
- Guest accommodation is disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Internet & business7
- Fax/photocopying
- Free WiFi
- Internet services
- Meeting/banquet facilities
- Number of meeting rooms - 1
- Wifi
- Wifi available in all areas
In the room7
- Air conditioning
- Non-smoking rooms
- Non-smoking throughout
- Rooftop terrace
- Safe-deposit box at front desk
- Safety Deposit Box
- Terrace
Nearby6
- Boat tours nearby
- Fishing nearby
- Kayaking nearby
- Lifeguard on site
- Scuba diving nearby
- Snorkeling nearby
Family2
- Babysitting/child services
- Kids' meals
More facilities44
- 24-hour front desk
- 24-hour security
- Allergy-free room
- Banquet hall
- Board games/puzzles
- CCTV in common areas
- CCTV outside property
- Cooking class
- Cycling
- Designated smoking area
- Diving
- Express check-in/check-out
- Express check-out
- Fire extinguishers
- Fishing
- Fruits
- Grocery deliveries
- Happy hour
- Key card access
- Live music/performance
- Nightclub/dj
- Outdoor furniture
- Packed lunches
- Pet basket
- Pet bowls
- Pets allowed
- Porter/bellhop
- Private check-in/check-out
- Registration desk height (centimeters) - 76
- Registration desk height (inches) - 30
- Security alarm
- Shallow end
- Shared lounge/TV area
- Smoke-free property
- Smoke alarms
- Snorkelling
- Special diet menus (on request)
- Sun umbrellas
- Temporary art galleries
- Themed dinner nights
- Toilet with grab rails
- Trouser press
- Wedding services
- Yoga classes
Contact & location
5ta Avenida Norte Por 12 Norte y 14 Norte, entre 5ta Avenida y 10 s/nCentroPlaya del Carmen 77710, Playa Del Carmen, Mexico
From 15:00:00 · Until 12:00:00
Getting here2
- Cozumel Intl. Airport (CZM)
- Cancun Intl. Airport (CUN)
Around the hotel17
- Quinta Avenida
- Mario Villanueva Stadium Madrid
- Playa del Carmen Main Beach
- Mamitas Beach
- Mercado Playa del Carmen
- 3D Museum of Wonders
- Calle 12
- Founders Park
- Calle Corazón
- Central Square
- Riviera Gran Casino
- Playa del Carmen Maritime Terminal
- Nuestra Senora del Carmen Catholic Church
- Quinta Alegría Shopping Mall
- Pier Navega
- Frida Kahlo Museum
- Chabad Playa del Carmen
Rooms & rates
Choose your dates to see rates
Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.