Heaven Hotel
- Rating :
- ★★★★
- Address :
- Av. Xcalacoco Manzana 022 Lote 55 1 Predio Los Matorrales · Playa Del Carmen, Mexico
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On the map
Open in MapsAv. Xcalacoco Manzana 022 Lote 55 1 Predio Los Matorrales, Playa Del Carmen, Mexico
About this hotel
HeadLine : Near El Camaleón Mayakoba Golf Course
Location : With a stay at Heaven Hotel in Playa del Carmen, you ll be a 5-minute drive from El Camaleón Mayakoba Golf Course and 8 minutes from Quinta Avenida. This aparthotel is 4.3 mi (7 km) from Playa del Carmen Main Beach and 7.3 mi (11.8 km) from Maroma Beach.
Rooms : Make yourself at home in one of the 20 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and microwaves. Rooms have private balconies. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and washers/dryers, and housekeeping is provided daily.
CheckIn Instructions :
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
Special Instructions : This property doesn t offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Property Registration Number: 117096
License Number: IHE161107AW3,
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
76 listed by the property, grouped for reading. Everything the hotel published appears below.
Health & safety13
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- First aid kit available
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Hand sanitizer in guest accommodation and key areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Accessibility11
- Accessible parking
- Elevator
- Lift
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
Pool, spa & fitness7
- Number of outdoor pools - 1
- Outdoor pool
- Outdoor pool (all year)
- Pool sun loungers
- Pool umbrellas
- Sun terrace
- Swimming pool
Parking & transport6
- Free parking
- Off-street parking
- Parking
- Parking garage
- Parking on site
- Private parking
Services6
- Concierge service
- Concierge services
- Daily housekeeping
- Invoice provided
- Laundry
- Laundry facilities
In the room6
- Air conditioning
- Non-smoking rooms
- Non-smoking throughout
- Safe-deposit box at front desk
- Safety Deposit Box
- Terrace
Family3
- Children's pool
- Family rooms
- Kids' pool
Food & drink3
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Picnic area
Internet & business3
- Free WiFi
- Internet services
- Wifi
More facilities18
- 24-hour front desk
- 24-hour security
- CCTV in common areas
- CCTV outside property
- Face masks for guests available
- Fire extinguishers
- Garden
- Handrails in stairways
- Key card access
- Mosquito nets
- Outdoor furniture
- Security alarm
- Shallow end
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Smoke-free property
- Smoke alarms
- Trouser press
- Well-lit path to entrance
Contact & location
Av. Xcalacoco Manzana 022 Lote 55 1 Predio Los Matorrales 77710, Playa Del Carmen, Mexico
From 3:00 PM · Until 12:00 PM
Getting here3
- Cozumel Intl. Airport (CZM)
- Cancun Intl. Airport (CUN)
- Tulum Intl. Airport (TQO)
Around the hotel15
- Playa Xcalacoco
- Gran Coyote Golf
- Chun-Zumbul (diving site)
- El Camaleón Mayakoba Golf Course
- 28 de Julio Square
- Punta Esmeralda Beach
- Guadalupe Church
- Playa 88
- Playa Avenida Colosio
- Temazcal Natura
- Plaza Las Americas
- Super Chedraui Selecto Avenida 10
- Mario Villanueva Stadium Madrid
- Mamitas Beach
- Tres Rios Ecopark
Rooms & rates
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Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.