Na Balam Hotel
- Rating :
- ★★★
- Address :
- Calle Zazil-ha No. 118 · Mujeres, Mexico
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Open in MapsCalle Zazil-ha No. 118, Mujeres, Mexico
About this hotel
Hotel Overview: Na Balam stands out with its commitment to eco-friendly practices, exceptional architectural design featuring sleek modern lines combined with traditional elements, and a prime location on Isla Mujeres's stunning North Beach. The hotel is renowned for its award-winning services and sustainable initiatives.
Accommodations: Na Balam caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 21 elegantly appointed guestrooms. Na Balam features luxurious rooms equipped with flat-screen TVs, complimentary Wi-Fi, and minibars. Each room boasts premium bedding, marble bathrooms, and exclusive toiletries. Guests can choose from garden or pool views with some rooms offering private balconies for an elevated experience.
Amenities: Guests at Na Balam enjoy top-tier amenities including concierge services, valet parking, private cabana rentals by the beach, a fully equipped business center, and exclusive VIP services such as butler and limousine rentals.
Dining Options: Na Balam boasts an exquisite dining experience featuring Zazil Ha Restaurant which serves a fusion of local and international cuisine. The restaurant offers breakfast through dinner with special features like rooftop dining options overlooking the ocean. Room service is available for those who prefer dining in privacy.
Nearby Location & Transportation: The hotel is conveniently located 14.6 kilometers from Ultramar Ferry Puerto Juárez and 30.3 kilometers from Cancun International Airport, making it easily accessible for both international and domestic travelers.
Nearby Attractions:
- Museo Subacuático de Arte at 5 km: An underwater museum showcasing incredible submerged sculptures.
- Playa Norte at 0.1 km: Ranked among the best beaches in the world with crystal clear waters.
Wellness And Activities: The wellness facilities include a full-service spa offering signature treatments such as hydrotherapy and massages alongside a modern fitness center open to all guests. Yoga classes are available on request to help enhance your relaxation during your stay.
Policies & Check-In Instructions:
- Check-in starts at 3 PM - ID proof required
- Pets not allowed - Excluding service animals
- All major credit cards accepted
Summary: Na Balam blends luxury accommodations with sustainable practices ideal for families or business travelers seeking exclusivity near Isla Mujeres's top attractions like Playa Norte. Perfect for those demanding high standards in comfort and convenience.
Property Registration Number: 003-007-001607/2025
License Number: 003-007-001607/2025,
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
92 listed by the property, grouped for reading. Everything the hotel published appears below.
Health & safety15
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- Contactless check-in/check-out
- First aid kit available
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Hand sanitizer in guest accommodation and key areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Screens or physical barriers placed between staff and guests in appropriate areas
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Parking & transport15
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Airport transportation
- Airport transportation (surcharge)
- Bicycle rentals nearby
- Ferry terminal shuttle (surcharge)
- Free long-term parking
- Free parking
- Free self parking
- Parking
- Shuttle service
- Shuttle service (additional charge)
- Street parking
Pool, spa & fitness10
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Number of beach bars - 1
- Number of outdoor pools - 1
- Outdoor pool
- Outdoor pool (all year)
- Pool umbrellas
- Sun loungers or beach chairs
- Swimming pool
Nearby9
- Boat tours nearby
- Fishing nearby
- Kayaking nearby
- Parasailing nearby
- Sailing nearby
- Scooter/moped rentals nearby
- Scuba diving nearby
- Skydiving Nearby
- Snorkeling nearby
Food & drink6
- Bar
- Delivered food is securely covered
- Mobile app for room service
- Number of bars/lounges - 1
- Restaurant
- Wine/champagne
In the room6
- Air conditioning
- Non-smoking rooms
- Non-smoking throughout
- Safe-deposit box at front desk
- Safety Deposit Box
- Terrace
Accessibility3
- Accessible parking
- Wheelchair accessible
- Wheelchair accessible – no
Internet & business3
- Free WiFi
- Internet services
- Wifi
Services3
- Daily housekeeping
- Tour desk
- Tours/ticket assistance
Family2
- Ecotours nearby
- Family rooms
More facilities20
- 24-hour security
- Banquet hall
- CCTV outside property
- Diving
- Face masks for guests available
- Fire extinguishers
- Fishing
- Front desk (limited hours)
- Fruits
- Garden
- Key access
- Multilingual staff
- Outdoor furniture
- Security alarm
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Smoke-free property
- Smoke alarms
- Snorkelling
- Sun umbrellas
- Wedding services
Contact & location
Calle Zazil-ha No. 118 77400, Mujeres, Mexico
From 3:00 PM · Until 12:00 PM
Getting here2
- Isla Mujeres Ferry Terminal
- Cancun Intl. Airport (CUN)
Around the hotel15
- Joysxee Floating Bottle Island
- North Beach
- Aztlán Galería
- West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
- Isla Mujeres Cemetery
- Miguel Hidalgo
- Parador Fotográfico
- Cocal Beach
- Garrafon Natural Reef Park
- Crayola House
- Mundaca House
- Shark Beach
- Capitán Dulché Museum
- Parque de los Suenos
- Faro de Punta Norte
Rooms & rates
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