Sun Palace Cancun - Adults Only - All-inclusive
- Rating :
- ★★★★
- Address :
- Blvd Kukulcan Km 20 Hotel Zone · Cancun, Mexico
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Open in MapsBlvd Kukulcan Km 20 Hotel Zone, Cancun, Mexico
About this hotel
Hotel Overview: Sun Palace stands out with its commitment to eco-friendly practices and a striking architectural design. This award-winning hotel combines luxury with sustainability, creating an exclusive oasis for discerning travelers.
Accommodations: Sun Palace caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 252 elegantly appointed guestrooms. Each of the 252 rooms at Sun Palace features opulent decor and cutting-edge amenities. Guests can choose from deluxe rooms with city views or premium suites overlooking the serene garden. All accommodations include Wi-Fi, flat-screen TVs, minibars, and luxury features like premium bedding, marble bathrooms, balconies, and exclusive toiletries.
Amenities: Sun Palace offers an array of luxurious amenities including concierge services, valet parking, private cabana rentals, a fully equipped business center, and VIP services such as butler and limousine rentals.
Dining Options: Sun Palace hosts multiple dining venues including La Vista which serves gourmet Italian cuisine. The rooftop Sky Lounge offers signature dishes under the stars with panoramic city views. The hotel also provides exclusive dining experiences like wine pairings and tasting menus. Room service is available around the clock.
Nearby Location & Transportation: The hotel is conveniently located 10 kilometers from the nearest airport and 5 kilometers from the central train station. Key landmarks are within walking distance.
Nearby Attractions:
- The vibrant City Mall just 3 km away offers shopping and entertainment options.
- Historic Old Town - A cultural hub located just 4 km from the hotel.
Wellness And Activities: The wellness area at Sun Palace includes a state-of-the-art spa offering signature treatments and hydrotherapy sessions. A modern fitness center alongside yoga classes provides guests with options to relax or energize. The tranquil outdoor pool area enhances any stay.
Policies & Check-In Instructions:
- Check-in starts at 3 PM; photo ID required
- Pet policy: small pets allowed under specific conditions
- All major credit cards accepted for incidental charges
Summary: Nestled in an iconic location, Sun Palace exemplifies luxurious living with eco-friendly initiatives at its heart. Ideal for both business travelers seeking convenience and leisure travelers in pursuit of relaxation amidst opulence.
Property Registration Number: 005-007-000965/2025
License Number: 1230050233,
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
151 listed by the property, grouped for reading. Everything the hotel published appears below.
Pool, spa & fitness29
- Access to nearby outdoor pool
- Beach
- Beachfront
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Fitness
- Fitness centre
- Fitness facilities
- Full-service spa
- Hot tub/jacuzzi
- Infinity pool
- Massage
- Number of hot tubs - 1
- Number of outdoor pools - 3
- Number of poolside bars - 2
- Outdoor pool
- Outdoor pool (all year)
- Pool sun loungers
- Private beach area
- Sauna
- Spa/wellness packages
- Spa Facilities
- Spa lounge/relaxation area
- Spa treatment room(s)
- Steam room
- Sun loungers or beach chairs
- Sun terrace
- Swimming pool
Accessibility20
- Accessible airport shuttle
- Braille or raised signage
- Elevator
- Elevator door width (centimeters) - 89
- Elevator door width (inches) - 35
- Facilities for disabled guests
- Lift
- No accessible shuttle
- Number of accessible parking spaces - 1
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible lounge
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchairs available on site
Services16
- ATM/banking
- ATM/cash machine on site
- Concierge service
- Concierge services
- Currency exchange
- Dry cleaning
- Dry cleaning/laundry service
- Gift shops or newsstand
- Invoice provided
- Ironing service
- Laundry
- Laundry facilities
- Luggage storage
- Shopping on site
- Tour desk
- Tours/ticket assistance
Health & safety15
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- Contactless check-in/check-out
- First aid kit available
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Hand sanitizer in guest accommodation and key areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Screens or physical barriers placed between staff and guests in appropriate areas
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Food & drink15
- Bar
- Barber/beauty shop
- Breakfast in the room
- Food can be delivered to guest accommodation
- Free breakfast
- Free full breakfast
- Mobile app for room service
- Number of bars/lounges - 4
- Number of coffee shops/cafes - 1
- Number of swim-up bars - 1
- Restaurant
- Room service
- Snack Bar
- Snack bar/deli
- Wine/champagne
Parking & transport10
- Airport shuttle
- Airport shuttle (additional charge)
- Airport transportation (surcharge)
- Car hire
- Free parking
- Free self parking
- Parking
- Parking on site
- Private parking
- Valet parking
Internet & business7
- Business centre
- Fax/photocopying
- Free WiFi
- Internet services
- Meeting/banquet facilities
- Wifi
- Wifi available in all areas
In the room6
- Air conditioning
- Heating
- Non-smoking rooms
- Safe-deposit box at front desk
- Safety Deposit Box
- Terrace
Nearby5
- Golfing nearby
- Parasailing nearby
- Scuba diving nearby
- Snorkeling nearby
- Windsurfing nearby
Family1
- Ecotours nearby
More facilities27
- 24-hour front desk
- 24-hour security
- Banquet hall
- Beauty Services
- CCTV in common areas
- Daily
- Express check-in
- Express check-out
- Front entrance ramp
- Fruits
- Hair salon
- Handrails in stairways
- Multilingual staff
- Open-air bath
- Outdoor furniture
- Porter/bellhop
- Public Bath
- Security alarm
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Smoke-free property
- Smoke alarms
- Stair-free path to entrance
- Stairwell handrail height (centimeters) - 100
- Stairwell handrail height (inches) - 39
- Sun umbrellas
- Visual alarms in hallways
- Well-lit path to entrance
Contact & location
Blvd Kukulcan Km 20 Hotel Zone 77500, Cancun, Mexico
From 3:00 PM · Until 12:00 PM
Getting here1
- Cancun Intl. Airport (CUN)
Around the hotel18
- West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
- Iberostar Cancun Golf Course
- El Rey Ruins
- El Rey Ruins Trailhead
- Delfines Beach
- Museo Maya Trailhead
- Playa Coral
- Maya Museum of Cancun
- San Miguelito
- Oasis Arena
- Ventura Park Cancun
- Riviera Cancun Golf Resort
- Arrecife de Puerto Morelos National Park
- Aquaworld
- Ballenas Beach
- Nichupté Lagoon
- Luxury Avenue Shopping Mall
- Kukulcan Plaza Shopping Mall
Rooms & rates
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Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.