JEN Penang Georgetown by Shangri-La
- Rating :
- ★★★★
- Address :
- Magazine Rd, George Town, 10300 George Town, Pulau Pinang · George Town, Malaysia
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On the map
Open in MapsMagazine Rd, George Town, 10300 George Town, Pulau Pinang, George Town, Malaysia
About this hotel
Hotel Overview: Situated in the heart of George Town, JEN Penang Georgetown by Shangri-La combines modern luxury with eco-friendly practices. The hotel's architecture boasts contemporary elegance with its sleek design and use of sustainable materials, making it a beacon of comfort and environmental responsibility.
Accommodations: JEN Penang Georgetown by Shangri-La caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 443 elegantly appointed guestrooms. Each room at JEN Penang Georgetown offers a haven of plush comforts including premium bedding, marble bathrooms, and private balconies. Guests can choose from various room types ranging from Deluxe Rooms to Executive Suites, all featuring high-speed Wi-Fi, flat-screen TVs, minibars, and exclusive toiletries. Enjoy mesmerizing views of the city skyline or the tranquil hotel garden.
Amenities: JEN Penang Georgetown provides an array of top-tier amenities such as concierge services, valet parking, and private cabana rentals. Business travelers can take advantage of well-equipped business centers while those seeking an extra touch of luxury can enjoy VIP services like butler and limousine rentals.
Dining Options: Cafe Jen delights guests with local and international cuisines while specializing in tantalizing Malaysian flavors. Enjoy fine dining at our rooftop restaurant that offers spectacular city views or indulge in exclusive dining experiences like wine pairings prepared by Michelin-starred chefs.
Nearby Location & Transportation: The hotel is conveniently located 20 kilometers from Penang International Airport and just 2 kilometers from George Town's central train station. It serves as an ideal base for exploring the vibrant city.
Nearby Attractions:
- 1st Avenue Mall - 0.1 km: A modern shopping haven with a variety of retail stores.
- KOMTAR Tower - 0.3 km: Iconic skyscraper offering panoramic views of George Town.
Wellness And Activities: Relax and rejuvenate at our state-of-the-art spa that offers signature treatments including hydrotherapy sessions. The fitness center is equipped for all your workout needs with options for yoga classes while our serene outdoor pool area allows for ultimate relaxation.
Policies & Check-In Instructions:
- All guests must present government-issued photo identification upon check-in.
- Special requests are subject to availability upon check-in
- Extra-person charges may apply depending on property policy
Summary: Nestled in George Town's vibrant heart, JEN Penang Georgetown by Shangri-La stands out with its luxurious accommodations, eco-friendly practices, and convenient location perfect for both business travelers and leisure seekers looking for an indulgent stay.
Note: "Please be informed that effective 1st January 2023, the mandatory MYR10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room, per night basis to all non-Malaysian guests. This amount is to be collected by the hotel, on behalf of the Government of Malaysia, upon check-out. All Malaysian nationals and permanent residents are exempt from paying this tax."Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
143 listed by the property, grouped for reading. Everything the hotel published appears below.
Pool, spa & fitness16
- Fitness
- Fitness/spa locker rooms
- Fitness centre
- Fitness facilities
- Number of outdoor pools - 1
- Outdoor pool
- Outdoor pool (all year)
- Parking (limited spaces)
- Pool sun loungers
- Pool umbrellas
- Sauna
- Spa/wellness packages
- Spa and wellness centre
- Steam room
- Sun loungers or beach chairs
- Swimming pool
Accessibility14
- Accessible airport shuttle
- Accessible parking
- Braille or raised signage
- Elevator
- Facilities for disabled guests
- Lift
- Visual aids: Braille
- Wheelchair-accessible concierge desk
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair accessible
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
Food & drink14
- Breakfast available (surcharge)
- Breakfast in the room
- Coffee house on site
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Number of bars/lounges - 1
- Restaurant
- Room service
- Snack Bar
- Snack bar/deli
- Vending machine
- Vending machine (drinks)
- Vending machine (snacks)
- Wine/champagne
Services14
- Concierge service
- Concierge services
- Currency exchange
- Daily housekeeping
- Dry cleaning
- Dry cleaning/laundry service
- Gift shops or newsstand
- Invoice provided
- Ironing service
- Laundry
- Laundry facilities
- Luggage storage
- Tour desk
- Tours/ticket assistance
Health & safety12
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- First aid kit available
- Guest accommodation is disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Screens or physical barriers placed between staff and guests in appropriate areas
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Internet & business12
- Business center
- Business centre
- Computer station
- Conference center
- Fax/photocopying
- Free WiFi
- Free wired Internet
- Internet services
- Meeting/banquet facilities
- Meeting rooms
- Wifi
- Wifi available in all areas
Parking & transport12
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Airport transportation (surcharge)
- Car hire
- Covered parking
- Free self parking
- Limo or Town Car service available
- Parking
- Parking garage
- Parking on site
In the room6
- Air conditioning
- Non-smoking rooms
- Non-smoking throughout
- Safe-deposit box at front desk
- Safety Deposit Box
- Television in common areas
Family5
- Babysitting/child services
- Babysitting or childcare (surcharge)
- Children's pool
- Family rooms
- Kids' pool
More facilities38
- 24-hour front desk
- 24-hour health club
- 24-hour security
- Ballroom
- Banquet hall
- CCTV in common areas
- CCTV outside property
- Designated smoking area
- Designated smoking areas
- Emergency cord in bathroom
- Express check-in
- Express check-in/check-out
- Express check-out
- Face masks for guests available
- Fire extinguishers
- Garden
- Hair salon
- Happy hour
- Higher level toilet
- Indoor play area
- Key access
- Key card access
- Kid meals
- Lower bathroom sink
- Multilingual staff
- Packed lunches
- Porter/bellhop
- Private check-in/check-out
- Security alarm
- Shallow end
- Smoke alarms
- Special diet menus (on request)
- Sun umbrellas
- Table tennis
- Toilet with grab rails
- Tour or class about local culture
- Wedding services
- Well-lit path to entrance
Contact & location
Magazine Rd, George Town, 10300 George Town, Pulau Pinang 10300, George Town, Malaysia
From 3:00 PM · Until 12:00 PM
Getting here1
- Penang Intl. Airport (PEN)
Around the hotel22
- Georgetown UNESCO Historic Site
- Pasar Chowrasta
- Prangin Mall
- Kidland Penang
- The Top at Komatar
- KOMTAR
- Hin Bus Depot Art Centre
- Penang Times Square
- 1st Avenue Mall
- Chit Tiau Lor Ban San
- Armenian Street
- Penang Islamic Museum
- Hock Teik Cheng Sin Temple
- Acheen Street Mosque
- Children on Bicycle by Ernest Zacharevic
- Batik Painting Museum Penang
- Kapitan Keling Mosque
- Penang Jewish Cemetery
- New World Park
- Malaya Bicycle Museum
- Penang Vintage Toy Museum
- Cannon Street
Rooms & rates
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Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.