Bertam Resort and Water Park Penang
- Rating :
- ★★★★
- Address :
- 12854 Jln Tun Hamdan Sheikh Tahir · Penang, Malaysia
On the map
Open in Maps12854 Jln Tun Hamdan Sheikh Tahir, Penang, Malaysia
About this hotel
HeadLine : Near Bertam Souk & Water Park
Location : With a stay at Bertam Resort and Water Park Penang in Kepala Batas, you ll be 2.3 mi (3.8 km) from Penang Golf Resort and 12.9 mi (20.8 km) from Sunway Carnival Mall. This golf resort is 13.4 mi (21.6 km) from Penang Bird Park.
Rooms : Make yourself at home in one of the 282 air-conditioned rooms featuring free minibar items and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.
Dining : Enjoy local and international cuisine at Essoura, one of the resort s 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
CheckIn Instructions :
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Long-term renters welcome
- Safety features at this property include window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special Instructions : Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
253 listed by the property, grouped for reading. Everything the hotel published appears below.
Pool, spa & fitness46
- Back massage
- Billiards or pool table
- Conference space
- Conference space size (feet) - 35000
- Conference space size (meters) - 3252
- Couples massage
- Coworking spaces
- Fence around pool
- Fitness
- Fitness/spa locker rooms
- Fitness centre
- Fitness classes
- Fitness classes on site
- Fitness facilities
- Foot massage
- Full-service spa
- Full body massage
- Hand massage
- Head massage
- Health or beauty spa nearby
- Hot tub/jacuzzi
- Indoor pool
- Indoor pool (all year)
- Infinity pool
- Massage
- Neck massage
- Number of outdoor pools - 1
- Outdoor pool
- Outdoor pool (all year)
- Pool Bar
- Pool sun loungers
- Pool umbrellas
- Pool with view
- Salt-water pool
- Sauna
- Spa/wellness packages
- Spa and wellness centre
- Spa Facilities
- Spa lounge/relaxation area
- Spa services on site
- Spa treatment room(s)
- Steam room
- Sun loungers or beach chairs
- Sun terrace
- Swimming pool
- Swimming pool toys
Accessibility23
- Elevator
- Elevator door width (centimeters) - 99
- Elevator door width (inches) - 39
- Facilities for disabled guests
- Lift
- No accessible shuttle
- Number of accessible parking spaces - 4
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair accessible
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchair accessible path of travel
- Wheelchairs available on site
Food & drink19
- Bar
- Barber/beauty shop
- Breakfast available (surcharge)
- Breakfast in the room
- Breakfast takeaway containers
- Coffee house on site
- Comprehensive food waste policy
- Couples/private dining
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Kid-friendly buffet
- Mobile app for room service
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 2
- Restaurant
- Room service
- Snack Bar
- Vegetarian breakfast available
- Wine/champagne
Services18
- Body Treatments
- Concierge service
- Concierge services
- Daily housekeeping
- Dry cleaning
- Dry cleaning/laundry service
- Facial treatments
- Gift shops or newsstand
- Invoice provided
- Ironing service
- Laundry
- Laundry facilities
- Lockers
- Lockers available
- Luggage storage
- Public transport tickets
- Tour desk
- Tours/ticket assistance
Parking & transport15
- Airport drop off
- Airport pick up
- Airport shuttle
- Covered parking
- Electric car charging station
- Free parking
- Free self parking
- Limo or Town Car service available
- Parking
- Parking on site
- Private parking
- Secured parking
- Shuttle service
- Shuttle service (additional charge)
- Valet parking (surcharge)
Health & safety13
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- First aid kit available
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Hand sanitizer in guest accommodation and key areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Internet & business11
- 24-hour business center
- Business center
- Business centre
- Conference center
- Fax/photocopying
- Free WiFi
- Internet services
- Meeting/banquet facilities
- Meeting rooms
- Number of meeting rooms - 18
- Wifi
In the room8
- Air conditioning
- Change of towels (on request)
- Heating
- Non-smoking rooms
- Non-smoking throughout
- Safety Deposit Box
- Soundproof rooms
- Terrace
Family5
- Children's playground
- Family rooms
- Kids' club
- Kids' outdoor play equipment
- Kids' pool
Nearby3
- Designer stores on site
- Golf lessons available nearby
- Yoga classes/instruction on site
More facilities92
- 24-hour front desk
- 24-hour security
- Aerobics
- Allergy-free room
- At least 80% of all lighting comes from LEDs
- Ballroom
- Banquet hall
- Beauty Services
- Bike tours
- Billiards
- Biodegradable/compostable stirrers
- Biodegradable/compostable straws
- Board games/puzzles
- Body scrub
- Body wrap
- Books
- CCTV in common areas
- CCTV outside property
- Change of bed sheets (on request)
- Clubhouse
- Cooking class
- Cycling
- Designated smoking area
- Designated smoking areas
- Designated smoking areas (fines apply)
- Express check-in/check-out
- Face masks for guests available
- Fire extinguishers
- Foosball
- Foot bath
- Front entrance ramp
- Games room
- Garden
- Gated community
- Golf caddy
- Golf cart
- Golf clubs (equipment)
- Golf course (within 3 km)
- Grocery/convenience store
- Health club
- Higher level toilet
- Indoor play area
- Karaoke
- Key access
- Key card access
- Kid meals
- LED light bulbs
- Library
- Locally-owned & organized tours & activities
- Lower bathroom sink
- Make up services
- Manicure
- Multilingual staff
- No single-use plastic stirrers
- No single-use plastic straws
- Open-air bath
- Optional golf privileges
- Outdoor furniture
- Packed lunches
- Pedicure
- Personal trainer
- Porter/bellhop
- Private check-in/check-out
- Public Bath
- Registration desk height (centimeters) - 71
- Registration desk height (inches) - 28
- Reusable cups only
- Reusable tableware only
- Security alarm
- Shared lounge/TV area
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Showcase for local artists
- Smoke alarms
- Smooth flooring in public areas
- Special diet menus (on request)
- Sun umbrellas
- Themed dinner nights
- Thermometers for guests provided by property
- Tile flooring in public areas
- Toilet with grab rails
- Tour or class about local culture
- Trouser press
- Turkish bath/Hammam
- Vegan menu options available
- Vegetarian menu options available
- Walking tours
- Walkway to water
- Water park
- Water slide
- Wedding services
- Well-lit path to entrance
- Yoga classes
Contact & location
12854 Jln Tun Hamdan Sheikh Tahir 13100, Penang, Malaysia
From 3:00 PM · Until 12:00 PM
Getting here1
- Penang Intl. Airport (PEN)
Around the hotel15
- Butterworth Arena
- Kelab Tentera Udara
- Ninth Emperor God Temple
- Penang Bird Park
- Sunway Carnival Mall
- Megamall Pinang
- Penang Golf Resort
- Bukit Pinang Tunggal
- Kepala Batas Golf Club
- Allanze University - College of Medical Sciences
- Tow Boo Kong Temple Butterworth
- Robina Eco Park
- Bertam Souk & Water Park
- Frog Hill
- Kampung Agong
Rooms & rates
Choose your dates to see rates
Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.