Nairobi Serena Hotel
- Rating :
- ★★★★★
- Address :
- Processional Way, Nairobi City · Nairobi, Kenya
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Open in MapsProcessional Way, Nairobi City, Nairobi, Kenya
About this hotel
Hotel Overview: Nairobi Serena stands out with its commitment to eco-friendly practices and stunning African-inspired architecture offering an oasis of tranquility and luxury in the heart of Nairobi.
Accommodations: Nairobi Serena caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 199 elegantly appointed guestrooms. Rooms range from cozy Standard Rooms to expansive Executive Suites. Each room features plush bedding marble bathrooms and premium toiletries. Guests can enjoy modern amenities like Wi-Fi flat-screen TVs and minibars. Select rooms offer balconies with views of the city or lush hotel gardens.
Amenities: The hotel boasts a comprehensive range of luxurious amenities including concierge services valet parking private cabana rentals at the poolside a well-equipped business center and exclusive VIP services such as personal butler and limousine rentals.
Dining Options: The hotel features multiple dining venues including Café Maghreb for international cuisine with local flavors; Mandhari Restaurant offers fine dining experiences; Pool Terrace Bar & Grill serves casual meals. Exclusive dining experiences such as wine pairings are available upon request.
Nearby Location & Transportation: Conveniently located just 18 km from Jomo Kenyatta International Airport and close to Nairobis main railway station. The hotel serves as an ideal base for exploring the vibrant city.
Nearby Attractions:
- The Nairobi National Museum (2 km) - Explore Kenyas rich heritage.
- Giraffe Centre (10 km) - Get up close with giraffes in a conservation setting.
Wellness And Activities: Guests can indulge in a state-of-the-art spa offering bespoke treatments, relax in the serene outdoor pool or stay active at the fully-equipped fitness center which hosts regular yoga classes.
Policies & Check-In Instructions:
- Valid photo ID required upon check-in
- Pets are not permitted within the premises
- Designated smoking areas provided
- Inform reception of any special requirements prior to arrival
Summary: Nairobi Serena offers unmatched luxury combined with eco-friendly practices making it perfect for families business travelers and luxury seekers alike. Its prime location near key attractions along with its high-end amenities ensures every guest has a memorable stay.
Property Registration Number: 7997
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
137 listed by the property, grouped for reading. Everything the hotel published appears below.
Pool, spa & fitness22
- Conference space
- Conference space size (feet) - 4844
- Conference space size (meters) - 450
- Fitness
- Fitness centre
- Fitness facilities
- Free newspapers in lobby
- Full-service spa
- Massage
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Outdoor pool
- Sauna
- Spa/wellness packages
- Spa and wellness centre
- Spa Facilities
- Spa lounge/relaxation area
- Spa services on site
- Spa treatment room(s)
- Steam room
- Sun loungers or beach chairs
- Swimming pool
Food & drink17
- Bar
- Barber/beauty shop
- Breakfast available (surcharge)
- Breakfast in the room
- Breakfast takeaway containers
- Coffee house on site
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Kid-friendly buffet
- Number of bars/lounges - 2
- Number of coffee shops/cafes - 1
- Number of swim-up bars - 1
- Restaurant
- Room service
- Snack Bar
- Snack bar/deli
- Wine/champagne
Services16
- Concierge service
- Concierge services
- Currency exchange
- Daily housekeeping
- Dry cleaning
- Dry cleaning/laundry service
- Gift shops or newsstand
- Invoice provided
- Ironing service
- Laundry
- Laundry facilities
- Lockers
- Luggage storage
- Shopping on site
- Tour desk
- Tours/ticket assistance
Health & safety12
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- First aid kit available
- Guest accommodation is disinfected between stays
- Hand sanitizer in guest accommodation and key areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Screens or physical barriers placed between staff and guests in appropriate areas
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Parking & transport11
- Airport shuttle
- Airport shuttle (additional charge)
- Airport transportation (surcharge)
- Car hire
- Free parking
- Free self parking
- Parking
- Parking on site
- Private parking
- Shuttle service
- Shuttle service (additional charge)
Internet & business9
- Business center
- Business centre
- Fax/photocopying
- Free WiFi
- Internet services
- Meeting/banquet facilities
- Number of meeting rooms - 8
- Wifi
- Wifi available in all areas
In the room7
- Air conditioning
- Non-smoking rooms
- Non-smoking throughout
- Safe-deposit box at front desk
- Safety Deposit Box
- Soundproof rooms
- Terrace
Accessibility6
- Accessible airport shuttle
- Elevator
- Facilities for disabled guests
- Lift
- Wheelchair accessible
- Wheelchair accessible (may have limitations)
Family6
- Babysitting/child services
- Babysitting or childcare (surcharge)
- Children's playground
- Children's pool
- Kids' pool
- Playground on site
Nearby2
- Golfing nearby
- Miniature golf on site
More facilities29
- 24-hour front desk
- 24-hour security
- Banquet hall
- CCTV in common areas
- CCTV outside property
- Designated smoking area
- Designated smoking areas
- Emergency cord in bathroom
- Express check-in
- Express check-in/check-out
- Express check-out
- Face masks for guests available
- Fire extinguishers
- Garden
- Golf caddy
- Hair salon
- Key card access
- Kid meals
- Lower bathroom sink
- Outdoor fireplace
- Outdoor furniture
- Packed lunches
- Porter/bellhop
- Security alarm
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Smoke alarms
- Sun umbrellas
- Toilet with grab rails
- Trouser press
Contact & location
Processional Way, Nairobi City 00100, Nairobi, Kenya
From 12:00 PM · Until 10:00 AM
Getting here1
- Jomo Kenyatta Intl. Airport (NBO)
Around the hotel17
- Nairobi (WIL-Wilson)
- Central Park
- City Hall
- Uhuru Park
- Nairobi Gallery
- Kenya Railway Golf Club
- Kenyatta Mausoleum
- Teleposta Towers
- National Assembly Building
- Nairobi Railway Museum
- Parliament Building
- University of Nairobi
- Jeevanjee Gardens
- City Market
- Tom Mboya Statue
- City Square
- Kenyatta International Convention Centre
Rooms & rates
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Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.