Fairmont The Norfolk
- Rating :
- ★★★★★
- Address :
- Harry Thuku Rd · Nairobi, Kenya
About this hotel
Hotel Overview: Situated in the heart of Nairobi, Fairmont The Norfolk stands out for its seamless blend of historical charm and contemporary luxury, emphasizing sustainability with its eco-friendly practices.
Accommodations: Fairmont The Norfolk caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 170 elegantly appointed guestrooms. The hotel boasts a variety of rooms including Classic, Deluxe, and Signature suites. Each room features pillow-top beds draped in premium bedding, marble bathrooms with designer toiletries, and breathtaking views of the lush gardens or the vibrant cityscape. Modern amenities include Wi-Fi, flat-screen TVs, and well-stocked minibars.
Amenities: Guests enjoy top-tier services including a dedicated concierge, valet parking, private cabana rentals at the poolside, a fully-equipped business center, and exclusive VIP services such as butler and limousine rentals.
Dining Options: The hotel offers multiple dining venues including Lord Delamere Terrace for international cuisine and Tatu Restaurant featuring contemporary African dishes. Exclusive dining experiences include rooftop dining options, Michelin-level culinary expertise with signature dishes available around the clock through room service.
Nearby Location & Transportation: Just 20 kilometers from Jomo Kenyatta International Airport and close to Nairobi Railway Station. Major landmarks like Uhuru Park are within walking distance.
Nearby Attractions:
- National Museum of Kenya - 2 km: A treasure trove of Kenya's rich heritage.
- Nairobi Gallery - 1.5 km: Showcases African contemporary art.
Wellness And Activities: Fairmont The Norfolk offers a world-class wellness experience with its serene spa offering signature treatments and hydrotherapy. A state-of-the-art fitness center along with yoga classes enhances guest relaxation and well-being.
Policies & Check-In Instructions:
- Check-in time starts at 3 PM; Photo ID required
- Pets are welcome; specific policies may apply
Summary: Fairmont The Norfolk merges historical elegance with modern luxury in Nairobi’s vibrant heart. Ideal for both leisure and business travelers seeking exclusivity and convenience with top-notch amenities such as advanced spa treatments,
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
216 listed by the property, grouped for reading. Everything the hotel published appears below.
Pool, spa & fitness35
- Back massage
- Conference space
- Conference space size (feet) - 2196
- Conference space size (meters) - 204
- Couples massage
- Fitness
- Fitness/spa locker rooms
- Fitness centre
- Fitness classes
- Fitness classes on site
- Fitness facilities
- Foot massage
- Full-service spa
- Full body massage
- Hand massage
- Head massage
- Massage
- Neck massage
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Outdoor pool
- Outdoor pool (all year)
- Pool Bar
- Pool sun loungers
- Pool umbrellas
- Sauna
- Spa/wellness packages
- Spa and wellness centre
- Spa Facilities
- Spa lounge/relaxation area
- Spa services on site
- Spa treatment room(s)
- Steam room
- Sun loungers or beach chairs
- Swimming pool
Food & drink23
- Bar
- Breakfast available (surcharge)
- Breakfast in the room
- Breakfast takeaway containers
- Coffee/tea in common areas
- Coffee house on site
- Comprehensive food waste policy
- Couples/private dining
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Kid-friendly buffet
- Locally-sourced food on site (80% or more)
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Number of swim-up bars - 1
- Organic food
- Private picnics
- Restaurant
- Room service
- Snack Bar
- Snack bar/deli
- Vegetarian breakfast available
- Wine/champagne
Services18
- ATM/banking
- ATM/cash machine on site
- Concierge service
- Concierge services
- Currency exchange
- Daily housekeeping
- Dry cleaning
- Dry cleaning/laundry service
- Gift shops or newsstand
- Housekeeping on request
- Humane animal treatment
- Invoice provided
- Ironing service
- Laundry
- Laundry facilities
- Luggage storage
- Tour desk
- Tours/ticket assistance
Health & safety15
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- Contactless check-in/check-out
- First aid kit available
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Hand sanitizer in guest accommodation and key areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Screens or physical barriers placed between staff and guests in appropriate areas
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Internet & business14
- Business center
- Business centre
- Conference center
- Fax/photocopying
- Free WiFi
- Free wired Internet
- Internet access - wireless
- Internet access in public areas - high speed
- Internet access in public areas - surcharge
- Internet services
- Meeting/banquet facilities
- Meeting rooms
- Wifi
- Wifi available in all areas
Parking & transport14
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Airport transportation (surcharge)
- Car hire
- Free parking
- Free self parking
- Free valet parking
- Limo or Town Car service available
- Parking
- Shuttle service
- Shuttle service (additional charge)
- Valet parking
Accessibility11
- Accessible parking
- Elevator
- Elevator door width (centimeters) - 120
- Elevator door width (inches) - 47
- Facilities for disabled guests
- Lift
- No accessible shuttle
- Number of accessible parking spaces - 1
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
In the room9
- Air conditioning
- Bulk dispenser for toiletries
- Change of towels (on request)
- Eco-friendly toiletries
- Non-smoking rooms
- Non-smoking throughout
- Safe-deposit box at front desk
- Safety Deposit Box
- Terrace
Family6
- Babysitting/child services
- Babysitting or childcare (surcharge)
- Children eat free breakfast - 5
- Ecotours nearby
- Family rooms
- Playground on site
Nearby2
- Golfing nearby
- Minimarket on site
More facilities69
- 24-hour front desk
- 24-hour security
- At least 80% of all lighting comes from LEDs
- Ballroom
- Banquet hall
- Biodegradable/compostable stirrers
- Biodegradable/compostable straws
- Board games/puzzles
- CCTV in common areas
- CCTV outside property
- Change of bed sheets (on request)
- Comprehensive recycling policy
- Designated smoking area
- Designated smoking areas
- Double-glazing on all windows
- Eco-friendly cleaning products provided
- Energy-saving switches
- Evening entertainment
- Express check-in
- Express check-out
- Face masks for guests available
- Fire extinguishers
- Fruits
- Game drives
- Garden
- Golf course (within 3 km)
- Guest education on local ecosystems and culture
- Happy hour
- Health club
- Key access
- Key card access
- Kid meals
- LED light bulbs
- Live music/performance
- Locally-owned & organized tours & activities
- Mosquito nets
- Multilingual staff
- No single-use plastic soda bottles
- No single-use plastic stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Outdoor furniture
- Packed lunches
- Personal trainer
- Porter/bellhop
- Recycling
- Registration desk height (centimeters) - 900
- Registration desk height (inches) - 354
- Renewable energy source - geothermal
- Reusable cups only
- Reusable tableware only
- Security alarm
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Showcase for local artists
- Smoke alarms
- Special diet menus (on request)
- Sun umbrellas
- Sustainability/community reinvestment (10% revenue or more)
- Temporary art galleries
- Themed dinner nights
- Thermometers for guests provided by property
- Tour or class about local culture
- Trouser press
- Vegan menu options available
- Vegetable garden
- Vegetarian menu options available
- Water-efficient showers only
- Water dispenser
- Wedding services
Contact & location
Harry Thuku Rd 00200, Nairobi, Kenya
From 2:00 PM · Until 12:00 PM
Getting here1
- Jomo Kenyatta Intl. Airport (NBO)
Around the hotel18
- Nairobi (WIL-Wilson)
- Central Park
- City Hall
- Uhuru Park
- Nairobi Gallery
- Kenyatta Mausoleum
- Teleposta Towers
- Nairobi National Museum
- University of Nairobi
- Kenya National Theatre
- Jeevanjee Gardens
- City Market
- National Archives
- Tom Mboya Statue
- City Square
- Kenyatta International Convention Centre
- Maasai Market
- Chandaria Centre for Performing Arts
Rooms & rates
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Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.