Grand Universe Lucca, Autograph Collection
- Rating :
- ★★★★
- Address :
- Piazza Del Giglio, P.za Napoleone, 1, 55100 Lucca LU · Lucca, Italy
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On the map
Open in MapsPiazza Del Giglio, P.za Napoleone, 1, 55100 Lucca LU, Lucca, Italy
About this hotel
Hotel Overview: Universo blends architectural splendor with eco-friendly initiatives. Nestled in a prime location, it boasts award-winning services, making it a beacon of sustainability and luxury.
Accommodations: Universo caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 200 elegantly appointed guestrooms. Each room at Universo exudes opulence with configurations ranging from deluxe singles to presidential suites. Guests can enjoy expansive city or garden views, marble bathrooms, premium bedding, and exclusive toiletries. In-room amenities include high-speed Wi-Fi, flat-screen TVs, and well-stocked minibars.
Amenities: Universo offers concierge services, valet parking, private cabana rentals, and a fully equipped business center. Exclusive VIP services like butler and limousine rentals underscore its commitment to luxurious convenience.
Dining Options: Dine at the Legacy Restaurant or savor snacks at our chic cafe. The bar/lounge serves exquisite drinks. Experience rooftop dining or indulge in Michelin-starred cuisines with options for intimate wine pairings and tasting menus available round-the-clock through room service.
Nearby Location & Transportation: Located just 5 kilometers from the nearest airport and 3 kilometers from the central train station, Universo provides easy access to major transportation hubs.
Nearby Attractions:
- The Grand Shopping Center - 2 km away offering upscale shopping experiences
- Convention Hub - 4 km away hosting international events
Wellness And Activities: Our wellness oasis features a full-service spa with signature treatments like hydrotherapy and facials. The fitness center offers yoga classes while guests can unwind in our serene pools.
Policies & Check-In Instructions:
- Check-in is streamlined for your convenience; identification is required.
- Pet-friendly policies are designed for comfort.
Summary: Universo offers unmatched luxury ideal for both business travelers and leisure seekers. Its strategic location near key transport hubs enhances its appeal as does its exceptional dining experiences and comprehensive wellness facilities.
Property Registration Number: IT046017A1RRKYNMHI
License Number: 046017ALB0061, IT046017A1RRKYNMHI,
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities & facilities
129 listed by the property, grouped for reading. Everything the hotel published appears below.
Food & drink16
- Bar
- Breakfast available (surcharge)
- Breakfast in the room
- Breakfast takeaway containers
- Coffee house on site
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Private winery tours
- Restaurant
- Room service
- Snack Bar
- Snack bar/deli
- Vegetarian breakfast available
- Wine/champagne
Health & safety15
- All plates, cutlery, glasses and other tableware have been sanitized
- Cashless payment available
- Contactless check-in/check-out
- First aid kit available
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Hand sanitizer in guest accommodation and key areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Screens or physical barriers placed between staff and guests in appropriate areas
- Staff follow all safety protocols as directed by local authorities
- Use of cleaning chemicals that are effective against coronavirus
Accessibility15
- Elevator
- Elevator door width (centimeters) - 80
- Elevator door width (inches) - 31
- Facilities for disabled guests
- Lift
- No accessible shuttle
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
Services10
- Concierge service
- Concierge services
- Daily housekeeping
- Dry cleaning
- Dry cleaning/laundry service
- Housekeeping on request
- Invoice provided
- Ironing service
- Luggage storage
- Shopping mall on site
In the room7
- Change of towels (on request)
- Heating
- Non-smoking rooms
- Non-smoking throughout
- Safe-deposit box at front desk
- Safety Deposit Box
- Terrace
Internet & business5
- Fax/photocopying
- Free WiFi
- Internet services
- Wifi
- Wifi available in all areas
Pool, spa & fitness3
- Fitness
- Fitness centre
- Fitness facilities
Parking & transport3
- Bicycle on site
- Bicycle rental
- Bicycle rentals on site
Nearby3
- Art gallery on site
- Designer stores on site
- Hiking/biking trails nearby
Family2
- Babysitting/child services
- Ecotours nearby
More facilities50
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Bike tours
- Canoeing
- CCTV in common areas
- CCTV outside property
- Change of bed sheets (on request)
- Comprehensive recycling policy
- Cycling
- Double-glazing on all windows
- Energy-saving switches
- Express check-in/check-out
- Face masks for guests available
- Fire extinguishers
- Front entrance ramp
- Fruits
- Garden
- Hallway handrail height (centimeters) - 90
- Hallway handrail height (inches) - 35
- Handrails in hallways
- Handrails in stairways
- Hiking
- Key card access
- Kid meals
- LED light bulbs
- No single-use plastic stirrers
- No single-use plastic straws
- Pets allowed
- Porter/bellhop
- Recycling
- Registration desk height (centimeters) - 80
- Registration desk height (inches) - 31
- Security alarm
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Smoke-free property
- Smoke alarms
- Special diet menus (on request)
- Stair-free path to entrance
- Stairwell handrail height (centimeters) - 90
- Stairwell handrail height (inches) - 35
- Tasting room
- Temporary art galleries
- Thermometers for guests provided by property
- Toilet with grab rails
- Vegan menu options available
- Vegetarian menu options available
- Visual alarms in hallways
- Walking tours
- Water-efficient showers only
- Well-lit path to entrance
Contact & location
Piazza Del Giglio, P.za Napoleone, 1, 55100 Lucca LU 55100, Lucca, Italy
From 3:00 PM · Until 12:00 PM
Getting here2
- Galileo Galilei Airport (PSA)
- Florence Airport, Peretola (FLR)
Around the hotel19
- Via Fillungo
- Guinigi Tower
- Torre delle Ore
- Palazzo Pfanner
- Domus Romana
- Walls of Lucca
- Museum of Comics and Imagery
- Puccini Museum
- Piazza San Michele
- San Giovanni Church
- Teatro del Giglio
- Church of San Michele in Foro
- Lucca City Hall
- Piazza Napoleone
- Ducal Palace
- Lucca Cathedral Museum
- Cathedral of St Martin
- Porta San Pietro
- Piazza San Giusto
Rooms & rates
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Room rates are live and depend on the dates and the guests. Set your stay in the panel alongside.