Located in Batam Center, 2.9 km from Ocarina Beach, Grand Mercure Batam Centre provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. With a bar, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a kids club, room service and luggage storage for guests.
All units at the hotel are equipped with a flat-screen TV with satellite channels and a safety deposit box.
The breakfast offers buffet, continental or American options. At Grand Mercure Batam Centre you will find a restaurant serving Chinese, Indonesian and Pizza cuisine. Vegetarian, dairy-free and halal options can also be requested.
The accommodation offers a sun terrace.
Speaking Mandarin, English and Indonesian at the reception, staff are always at hand to help.
Nagoya Hill Shopping Mall is 4.6 km from Grand Mercure Batam Centre, while Sekupang International Ferry Terminal is 18 km from the property. Hang Nadim International Airport is 10 km away, and the property offers a paid airport shuttle service. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Facilities
Designated smoking area
Indoor play area
Kids' club
Lift
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kid meals
Restaurant
Room service
Wine/champagne
Internet & Technology
Free WiFi
Internet services
Wifi
Wifi available in all areas
Wellness & Recreation
Back massage
Couples massage
Fitness
Fitness/spa locker rooms
Fitness centre
Foot massage
Full body massage
Hand massage
Head massage
Massage
Outdoor pool
Outdoor pool (all year)
Spa/wellness packages
Spa and wellness centre
Spa Facilities
Spa lounge/relaxation area
Sun loungers or beach chairs
Swimming pool
Room Amenities
Air conditioning
Ironing service
Non-smoking rooms
Trouser press
Bathroom Amenities
Foot bath
Outdoor & View
Garden
Sun terrace
Sun umbrellas
Services
24-hour front desk
Concierge service
Daily housekeeping
Dry cleaning
Laundry
Luggage storage
Parking & Transportation
Airport drop off
Airport pick up
Airport shuttle
Airport shuttle (additional charge)
Free parking
Parking
Parking on site
Private parking
Shuttle service
Shuttle service (additional charge)
Business Facilities
Fax/photocopying
Meeting/banquet facilities
Accessibility
Facilities for disabled guests
Higher level toilet
Lower bathroom sink
Toilet with grab rails
Wheelchair accessible
Safety & Security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safety Deposit Box
Security alarm
Smoke alarms
Health & Hygiene
Cashless payment available
Face masks for guests available
First aid kit available
Linens, towels and laundry washed in accordance with local authority guidelines
Staff follow all safety protocols as directed by local authorities
Thermometers for guests provided by property
Use of cleaning chemicals that are effective against coronavirus
