Hotel Overview: A beacon of sustainability and architectural elegance the Serrazul Hotel stands as a paragon of luxury in the heart of Gramado. Its commitment to eco-friendly practices is woven seamlessly into its operations making it an award-winning destination for conscientious travelers.
Accommodations: Serrazul Hotel Distributed by Intercity caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 100 elegantly appointed guestrooms. The hotel boasts a variety of luxurious accommodations including Standard Rooms Deluxe Rooms and Family Suites. Each room is equipped with high-speed Wi-Fi flat-screen TVs and minibars. Premium bedding marble bathrooms with exclusive toiletries and options for garden or city views enhance the guest experience. Deluxe rooms feature balconies offering sweeping views.
Amenities: From concierge services to valet parking and private cabana rentals Serrazul offers an array of exclusive amenities. The hotel also provides VIP services such as butler and limousine rentals alongside fully-equipped business centers tailored for corporate needs.
Dining Options: The hotel features several dining venues including its main restaurant serving international cuisine with local flair. Enjoy signature dishes crafted by Michelin-starred chefs available from morning till late evening. Exclusive dining experiences like wine pairings or tasting menus are available upon request.
Nearby Location & Transportation: Located approximately 120 kilometers from Salgado Filho International Airport and 74 kilometers from Novo Hamburgo train station.
Nearby Attractions:
- Gramado Covered Street - A bustling hub of shops and cafes just a short walk away.
- Snowland Park - Located 15 kilometers away offering year-round snow-themed fun.
Wellness And Activities: Serrazuls wellness facilities include a modern spa with signature treatments like hydrotherapy and bespoke massages, a well-equipped fitness center offering yoga classes,and an inviting indoor pool set in serene surroundings ideal for relaxation.
Policies & Check-In Instructions:
- Check-in starts at 3 PM; photo ID along with credit card or cash deposit required upon check-in.
- Check-out must be completed by noon.
- Pets are not allowed except for service animals.
- Strict adherence to health safety measures to ensure guest wellbeing.
Summary: Nestled in Gramado’s historic center,Serrazul Hotel excels in delivering exquisite experiences ideal for families,business travelers,and luxury seekers alike.Highlights include eco-friendly practices,sophisticated dining,welcoming rooms,and top-tier wellness amenities,a gem in Brazil’s hospitality scene.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Facilities
Arcade/game room
Children's club (free)
Daily
Elevator
Indoor play area
Kids' club
Lift
Lockers
Non-smoking throughout
Smoke-free property
Supervised childcare/activities (surcharge)
Food & Drink
Bar
Free breakfast
Free Buffet Breakfast
Number of bars/lounges - 1
Room service
Snack Bar
Snack bar/deli
Internet & Technology
Free WiFi
Internet services
Wellness & Recreation
Billiards
Billiards or pool table
Board games/puzzles
Entertainment staff
Fitness
Fitness/spa locker rooms
Fitness centre
Fitness facilities
Games room
Heated pool
Indoor pool
Indoor pool (all year)
Number of indoor pools - 1
Pool sun loungers
Sauna
Spa lounge/relaxation area
Steam room
Sun loungers or beach chairs
Swimming pool
Room Amenities
Air conditioning
Family rooms
Heating
Ironing service
Non-smoking rooms
Soundproof rooms
Media & Entertainment
shared lounge/TV area
Outdoor & View
Garden
Outdoor furniture
Services
24-hour front desk
Babysitting/child services
Babysitting or childcare (surcharge)
Concierge service
Currency exchange
Daily housekeeping
Luggage storage
Parking & Transportation
Parking
Parking on site
Business Facilities
Banquet hall
Conference center
Meeting/banquet facilities
Accessibility
Accessible parking
Facilities for disabled guests
Safety & Security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe-deposit box at front desk
Safety Deposit Box
Health & Hygiene
All plates, cutlery, glasses and other tableware have been sanitized
Cashless payment available
Contactless check-in/check-out
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay
Hand sanitizer in guest accommodation and key areas
Linens, towels and laundry washed in accordance with local authority guidelines
Physical distancing in dining areas
Physical distancing rules followed
Shared stationery such as printed menus, magazines, pens, and paper removed
Staff follow all safety protocols as directed by local authorities
and 13 more.
