HeadLine : In Rockhampton (Rockhampton City)
Location : A stay at Mercure Rockhampton places you in the heart of Rockhampton, steps from Pilbeam Theatre and Rockhampton Art Gallery. This hotel is 0.4 mi (0.6 km) from Archer Park Station & Steam Train Museum and 0.6 mi (0.9 km) from 2nd World War Memorial Aquatic Centre.
Rooms : Make yourself at home in one of the 74 air-conditioned guestrooms. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Dining : Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
CheckIn Instructions :
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest s credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- This property uses solar energy
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.
Special Instructions : Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Facilities
At least 80% of all lighting comes from LEDs
Biodegradable/compostable stirrers
Biodegradable/compostable straws
Eco-friendly cleaning products provided
Elevator
LED light bulbs
Lift
Non-smoking throughout
No single-use plastic soda bottles
No single-use plastic stirrers
No single-use plastic straws
No single-use plastic water bottles
Renewable energy source - solar
Reusable cups only
Reusable tableware only
Smoke-free property
Food & Drink
Bar
Breakfast available (surcharge)
Kid-friendly buffet
Restaurant
Internet & Technology
Free WiFi
Internet services
Wifi
Wellness & Recreation
Golfing nearby
Hiking/biking trails nearby
Number of outdoor pools - 1
Outdoor pool
Pool sun loungers
Swimming pool
Room Amenities
Family rooms
Non-smoking rooms
Bathroom Amenities
Change of towels (on request)
Eco-friendly toiletries
Water-efficient showers only
Outdoor & View
Outdoor furniture
Services
24-hour front desk
Change of bed sheets (on request)
Daily housekeeping
Dry cleaning
Dry cleaning/laundry service
Housekeeping on request
Laundry
Laundry facilities
Luggage storage
Parking & Transportation
Free parking
Free self parking
Parking
Parking on site
Uncovered parking
Business Facilities
Banquet hall
Business center
Conference space
Fax/photocopying
Meeting/banquet facilities
Number of meeting rooms - 1
Accessibility
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible – no
Safety & Security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe-deposit box at front desk
Smoke alarms
Health & Hygiene
Cashless payment available
Face masks for guests available
First aid kit available
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay
Invoice provided
Linens, towels and laundry washed in accordance with local authority guidelines
Physical distancing rules followed
Shared stationery such as printed menus, magazines, pens, and paper removed
Staff follow all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against coronavirus
