HeadLine : Near Grand Batam Mall
Location : With a stay at SOVRANO HOTEL, you ll be centrally located in Batam, within a 5-minute drive of Grand Batam Mall and Nagoya Hill Mall. This hotel is 2.5 mi (3.9 km) from Harbour Bay Ferry Terminal and 4.6 mi (7.3 km) from Batam Center Shopping Area.
Rooms : Make yourself at home in one of the 70 guestrooms. Complimentary wireless internet access is available to keep you connected.
Dining : Enjoy a meal at the restaurant or snacks in the hotel s coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
CheckIn Instructions :
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Special Instructions : Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Property Registration Number: 80925770
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Facilities
Designated smoking areas
Designated smoking areas (fines apply)
Lift
Shopping mall on site
Food & Drink
Bar
Breakfast takeaway containers
Fruits
Kid-friendly buffet
Kid meals
Minimarket on site
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Packed lunches
Restaurant
Room service
Snack Bar
Wine/champagne
Internet & Technology
Free WiFi
Internet services
Wifi
Wifi available in all areas
Wellness & Recreation
Back massage
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Spa and wellness centre
Room Amenities
Air conditioning
Ironing service
Non-smoking rooms
Outdoor & View
Outdoor furniture
Terrace
Services
24-hour front desk
Daily housekeeping
Dry cleaning/laundry service
Laundry
Laundry facilities
Parking & Transportation
Airport drop off
Airport pick up
Airport shuttle
Airport shuttle (additional charge)
Car hire
Free parking
Free self parking
Parking
Parking on site
Private parking
Secured parking
Shuttle service
Shuttle service (additional charge)
Business Facilities
Meeting/banquet facilities
Accessibility
Accessible parking
Wheelchair accessible – no
Safety & Security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Smoke alarms
Health & Hygiene
All plates, cutlery, glasses and other tableware have been sanitized
Cashless payment available
Delivered food is securely covered
Face masks for guests available
Food can be delivered to guest accommodation
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay
Hand sanitizer in guest accommodation and key areas
Invoice provided
Linens, towels and laundry washed in accordance with local authority guidelines
Physical distancing in dining areas
Physical distancing rules followed
Process in place to check health of guests
Screens or physical barriers placed between staff and guests in appropriate areas
Staff follow all safety protocols as directed by local authorities
Thermometers for guests provided by property
Use of cleaning chemicals that are effective against coronavirus
