HeadLine : In Newcastle (Adamstown Heights)
Location : With a stay at Mercure Charlestown in Newcastle (Adamstown Heights), you ll be within a 10-minute drive of John Hunter Hospital and Lake Macquarie. This hotel is 5.9 mi (9.6 km) from Newcastle Beach and 0.9 mi (1.4 km) from Charlestown Square.
Rooms : Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and minibars.
Dining : Enjoy Modern European cuisine at Madison Kitchen + Bar, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM for a fee.
CheckIn Instructions :
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts major credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest s credit card prior to arrival.
- Cashless transactions are available
- This property uses solar energy, plus eco-friendly cleaning products
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
Special Instructions : This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:30 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Facilities
At least 80% of all lighting comes from LEDs
Biodegradable/compostable stirrers
Biodegradable/compostable straws
Designated smoking area
Eco-friendly cleaning products provided
Eco-friendly cleaning products used
Energy-saving switches
Guest education on local ecosystems and culture
LED light bulbs
Non-smoking throughout
No single-use plastic soda bottles
No single-use plastic stirrers
No single-use plastic straws
No single-use plastic water bottles
Food & Drink
Bar
Breakfast available (surcharge)
Breakfast in the room
Breakfast takeaway containers
Coffee house on site
Kid-friendly buffet
Kid meals
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Internet & Technology
Computer station
Free WiFi
Internet access - wireless
Internet services
Wellness & Recreation
Comprehensive recycling policy
Number of outdoor pools - 1
Outdoor pool
Outdoor pool (seasonal)
Room Amenities
Air conditioning
Family rooms
Heating
Ironing service
Non-smoking rooms
Bathroom Amenities
Bulk dispenser for toiletries
Change of towels (on request)
Eco-friendly toiletries
Outdoor & View
Garden
Services
Change of bed sheets (on request)
Concierge services
Daily housekeeping
Dry cleaning
Dry cleaning/laundry service
Express check-in/check-out
Front desk (limited hours)
Housekeeping on request
Laundry
Laundry facilities
Parking & Transportation
Airport transportation (surcharge)
Free parking
Free RV, bus, truck parking
Free self parking
Parking
Parking on site
Business Facilities
Banquet hall
Conference space
Conference space size (feet) - 538
Conference space size (meters) - 50
Fax/photocopying
Meeting/banquet facilities
Number of meeting rooms - 1
Accessibility
Accessible parking
Safety & Security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Health & Hygiene
All plates, cutlery, glasses and other tableware have been sanitized
Cashless payment available
Delivered food is securely covered
Face masks for guests available
First aid kit available
Food can be delivered to guest accommodation
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay
Hand sanitizer in guest accommodation and key areas
Invoice provided
Linens, towels and laundry washed in accordance with local authority guidelines
Physical distancing in dining areas
and 36 more.
