Let the good times roll in idyllic Port Douglas when you stay at Mantra Heritage. Situated right in the centre of this resort town, boutique dining and shopping locations are right on your doorstep with the beach just 200m away!
If you’re visiting us looking to explore the Great Barrier Reef or Daintree Rainforest, let our reception team help book your day trips. When it comes to settling in at the end of your big day out, sink into a comfortable slumber in our rooms and apartments. If you need a break from the action, head down to our saltwater lagoon pool and spas to relax. At the end of your day unwinding, choose between fine dining in town or an Aussie BBQ by the pool using our onsite facilities. There truly is something for every traveller at Mantra Heritage Port Douglas! Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that rooms are serviced once a week. Please note that this property requires a refundable AUD200 credit card pre-authorisation or cash deposit upon check in to cover any additional expense charges. When booking for 3 or more rooms, different policies and procedures apply. For more information, please contact the property using the contact details found on the booking form.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Facilities
Elevator
Lift
Smoke-free property
Snorkelling
Food & Drink
Barbecue grill(s)
BBQ facilities
Internet & Technology
Free WiFi
Internet access in public areas - high speed
Internet services
Wifi
Wellness & Recreation
Diving
Fishing
Fishing nearby
Golf course (within 3 km)
Indoor pool
Indoor pool (all year)
Massage
Number of hot tubs - 1
Number of outdoor pools - 1
Number of spa tubs - 1
Outdoor pool
Spa and wellness centre
Swimming pool
Room Amenities
Air conditioning
Family rooms
Non-smoking rooms
Outdoor & View
Garden
Services
Babysitting/child services
Dry cleaning
Dry cleaning/laundry service
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour desk
Tours/ticket assistance
Parking & Transportation
Airport shuttle
Airport shuttle (additional charge)
Airport transportation
Airport transportation (surcharge)
Free parking
Free self parking
Parking
Parking garage
Parking on site
Private parking
Shuttle service
Shuttle service (additional charge)
Accessibility
Accessible parking
Wheelchair accessible – no
Safety & Security
Safe-deposit box at front desk
Health & Hygiene
Cashless payment available
Face masks for guests available
First aid kit available
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay
Hand sanitizer in guest accommodation and key areas
Linens, towels and laundry washed in accordance with local authority guidelines
Physical distancing rules followed
Process in place to check health of guests
Screens or physical barriers placed between staff and guests in appropriate areas
Staff follow all safety protocols as directed by local authorities
Thermometers for guests provided by property
Use of cleaning chemicals that are effective against coronavirus
