San Mateo Apartments are centrally located just 40 metres from the beach. Guests have access to free secure parking, an outdoor pool with a hot tub and a poolside barbecue area.
All apartments at San Mateo on Broadbeach have a balcony with views of either the city, garden, pool or sea. Fully equipped kitchen and laundry facilities, plus a spacious lounge area, are also included.
The outdoor swimming pool and hot tub are heated, making them ideal for year-round swimming.
San Mateo Apartments are a 15-minute walk to the shops, cafes and restaurants at Broadbeach Shopping Mall. Surfers Paradise is a 5-minute drive away. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual Schoolies Week period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.
Please note that this hotel does not accept American Express credit cards.
All requests are subject to availability on guest arrival.
Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in. A copy of an ID or virtual driving licenses are not accepted as a form of identification.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Facilities
Designated smoking area
Elevator
Lift
Shallow end
Food & Drink
Barbecue grill(s)
BBQ facilities
Internet & Technology
Free WiFi
Internet services
Wifi
Wellness & Recreation
Beach
Bicycle rentals on site
Fence around pool
Golf course (within 3 km)
Heated pool
Hot tub/jacuzzi
Number of hot tubs - 1
Number of outdoor pools - 1
Number of spa tubs - 1
Outdoor entertainment area
Outdoor pool
Outdoor pool (all year)
Pool with view
Sun loungers or beach chairs
Swimming pool
Water park
Room Amenities
Air conditioning
Family rooms
Heating
Non-smoking rooms
Outdoor & View
Garden
Outdoor furniture
Sun umbrellas
Terrace
Services
Dry cleaning/laundry service
Express check-in
Express check-in/check-out
Express check-out
Front desk (limited hours)
Laundry
Laundry facilities
Private check-in/check-out
Tour desk
Tours/ticket assistance
Parking & Transportation
Car hire
Free parking
Free self parking
Parking
Parking on site
Private parking
Street parking
Business Facilities
Fax/photocopying
Accessibility
Accessible parking
Well-lit path to entrance
Wheelchair accessible – no
Safety & Security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Security alarm
Smoke alarms
Health & Hygiene
All plates, cutlery, glasses and other tableware have been sanitized
Cashless payment available
First aid kit available
Food can be delivered to guest accommodation
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Hand sanitizer in guest accommodation and key areas
Invoice provided
Linens, towels and laundry washed in accordance with local authority guidelines
Physical distancing rules followed
Staff follow all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against coronavirus
