Activity Policies
- Access to the top floor requires a valid ticket that specifically includes summit access.
- Access to the summit is subject to weather conditions, safety requirements and elevator operation.
- Visitors must follow instructions from Eiffel Tower staff and security personnel.
- Security checks are carried out before entry.
- Large luggage and certain prohibited items are not permitted.
- Visitors should remain within designated viewing areas and follow safety barriers.
- Summit access may occasionally be suspended due to strong winds, bad weather or technical reasons.
- Visitors should allow sufficient time for security checks and elevator queues.
- Children must remain under adult supervision.
Terms & Conditions
- Tickets are date- and time-specific. The ticket is valid only for the floor, date and time selected at the time of booking.
- Tickets are non-refundable and cannot be cancelled, exchanged or modified once the purchase has been confirmed.
- A Top/Summit ticket provides access to the 1st floor, 2nd floor and summit, with visitors normally reaching the upper levels before descending.
- Access to the summit may be restricted or temporarily closed due to severe weather, safety requirements or periods of high attendance.
- Visitors should arrive before the time indicated on their ticket to allow sufficient time for security checks. The official website recommends arriving around 30 minutes before the scheduled time.
- Security checks are mandatory. Bags and parcels may be inspected. Large luggage and pets are not permitted, except guide dogs for blind visitors. There is no left-luggage facility at the Eiffel Tower.
- The summit and stairways are not suitable for visitors with reduced mobility.
- The summit is particularly exposed to wind and adverse weather conditions, and access can therefore be affected by weather or operational requirements.
Cancellation Policy
Eiffel Tower summit tickets are non-refundable, non-exchangeable and non-modifiable after purchase. Tickets are valid only for the specified floor, date and time. If access to the summit is unavailable and the equivalent summit service is not provided, the applicable price difference may be refunded in accordance with the official terms and conditions. No refund is generally provided for poor visibility, visitor delays or certain operational and force-majeure circumstances.
