Activity Policies
- A valid booking/ticket is required, and passengers must follow the cruise operator’s boarding instructions.
- The route and itinerary may change depending on weather, sea conditions and safety requirements.
- The captain/operator may modify or cancel the cruise when conditions are considered unsafe.
- Passengers should follow all safety instructions provided by the crew.
- Visitors should bring suitable swimwear, sun protection, drinking water and comfortable footwear where swimming or shore stops are included.
- Large luggage may be restricted depending on the vessel and operator.
- Children should remain under adult supervision.
- Swimming stops and visits to volcanic areas are subject to sea conditions and operational arrangements.
- Passengers should respect the natural volcanic environment and avoid removing rocks or other natural materials.
Terms & Conditions
- Cruise tickets are valid for the date and departure time stated on the booking.
- Passengers should arrive at the designated meeting point or port in sufficient time before departure.
- Passengers must follow all safety instructions given by the captain, crew and tour guide.
- The cruise route, stops and itinerary may be changed without prior notice because of weather, sea conditions, port restrictions, safety requirements or operational reasons.
- The cruise may be cancelled or postponed in case of adverse weather or unsafe sailing conditions.
- If the operator cancels the cruise, refund or rescheduling arrangements are subject to the operator's specific booking conditions.
- Passenger name and booking details should be entered correctly; identification may be requested at boarding.
- Children must be accompanied and supervised by an adult throughout the cruise.
- Passengers are responsible for their personal belongings. The operator is generally not responsible for loss or damage caused by passenger negligence.
- Swimming stops, where included, are subject to weather, sea conditions and the captain's safety decision and are not guaranteed.
- Appropriate swimwear, sun protection and comfortable footwear are recommended.
- Smoking may be restricted or prohibited in designated areas of the vessel.
- Passengers must not bring dangerous or prohibited items on board and may be subject to security or safety checks.
- The captain may refuse boarding or remove a passenger whose behaviour presents a safety risk or seriously disturbs other passengers.
- Accessibility can vary by vessel; passengers requiring mobility assistance should confirm suitability with the operator before booking.
- By boarding the vessel, passengers agree to comply with the operator's conditions of carriage and applicable maritime safety regulations.
Cancellation Policy
Cancellation and refund conditions for the Santorini Coastal Cruise are subject to the terms and conditions of the respective cruise operator. The applicable cancellation deadline, cancellation charges and refund conditions vary according to the cruise and booking type. Please refer to the booking confirmation for the specific cancellation terms.
