Activity Policies
- Booking: Advance booking is recommended, as Northern Lights tours operate on scheduled departures and limited group capacity.
- Availability: The tour is dependent on suitable weather conditions, clear skies, and aurora activity. Seeing the Northern Lights cannot be guaranteed.
- Duration: The tour duration depends on the route, weather, and location selected by the tour operator.
- Transportation: Tours generally involve transportation from Murmansk to locations with better viewing conditions. Pickup and drop-off arrangements depend on the specific booking.
- Weather Conditions: The tour may be rescheduled, modified, or cancelled by the operator if weather or road conditions make the excursion unsafe.
- Photography: Personal photography is generally permitted. Guests should follow the guide's instructions, particularly when photographing in remote areas.
- Clothing: Warm winter clothing, suitable footwear, and protection against cold weather are strongly recommended.
- Safety: Guests must follow the guide's safety instructions and remain within designated or safe areas during the excursion.
- Children: Child participation depends on the tour operator's age requirements and the specific excursion.
- Cancellation/Refund: Cancellation and refund conditions depend on the specific tour operator and booking terms. Weather-related cancellations may be handled differently from customer-initiated cancellations.
- Aurora Guarantee: The Northern Lights are a natural phenomenon, so no guarantee of viewing the aurora should be provided unless the particular operator explicitly offers an aurora guarantee.
- Important: The exact pickup time, meeting point, itinerary, cancellation policy, and weather-related arrangements should be confirmed at the time of booking.
Terms & Conditions
- The tour is valid for the date, time and meeting point stated on the booking.
- Participants should arrive at the designated pickup point on time.
- Northern Lights sightings are not guaranteed, as the phenomenon depends on cloud cover, solar activity, darkness and local weather conditions.
- The tour route and location may be changed at the guide's discretion to find better viewing conditions or for safety reasons.
- The tour may be postponed, shortened or cancelled because of severe weather, unsafe road conditions or other circumstances affecting passenger safety.
- If the operator cancels the tour, refund or rescheduling arrangements are subject to the operator's specific booking policy.
- Cancellation by the traveller is subject to the cancellation deadline and charges stated on the booking confirmation.
- Late arrival or failure to attend may result in the loss of the booking without refund, depending on the operator's terms.
- Participants should wear warm, layered winter clothing, suitable footwear, gloves and head protection, particularly during the colder months.
- Participants must follow the instructions of the guide and driver at all times.
- Guests should remain within designated safe areas and should not approach roads, bodies of water, steep slopes or other hazardous areas without the guide's permission.
- Children must remain under the supervision of an accompanying adult.
- Participants are responsible for their personal belongings and valuables.
- Photography is generally encouraged, but participants should follow the guide's instructions regarding safe locations for photography and equipment use.
- The tour operator may change the vehicle, guide, route or stopping locations when necessary for operational or safety reasons.
- If additional services such as professional photography, meals, transfers or equipment rental are included, they may be subject to separate terms.
- If the tour is booked as part of an Oxford Travels package, the package's overall cancellation policy may apply in addition to the local operator's conditions.
Cancellation Policy
Cancellation and refund conditions for the Northern Lights Hunting Tour depend on the specific tour operator and booking terms. As the Northern Lights are a weather-dependent natural phenomenon, the tour may also be subject to cancellation or rescheduling by the operator due to unsuitable weather or operating conditions. Any refund or alternative arrangement will be provided according to the applicable booking terms. If the tour is included as part of a travel package, the cancellation and refund conditions of the respective booking will apply.
