Activity Policies
- Entry: The Necropolis is part of the Hierapolis archaeological site, and access requires the applicable admission ticket.
- Booking: Advance booking is generally not essential for individual visitors, although it is recommended during peak tourist periods. Guided tours may have separate booking arrangements.
- Opening Hours: Visiting hours follow the official Hierapolis/Pamukkale site schedule and may vary seasonally.
- Duration: Visitors can explore the ancient Necropolis, including its tombs, monumental remains, and pathways, during the permitted visiting hours.
- Photography: Photography and video recording are generally permitted for personal use, subject to site regulations.
- Visitor Conduct: Visitors must remain on designated paths and should not climb, touch, damage, or remove any archaeological remains.
- Accessibility: The Necropolis covers a large archaeological area with uneven ground, stones, slopes, and walking paths, so accessibility may be limited in certain sections.
- Safety: Visitors should exercise caution on uneven surfaces and follow all safety signs and staff instructions.
- Weather Conditions: Extreme heat, rain, snow, or strong winds may affect walking conditions and access to some areas.
- Children: Children should remain under adult supervision, particularly around uneven terrain and archaeological structures.
- Cancellation/Refund: Cancellation and refund conditions depend on the official admission ticket or tour operator's booking terms.
- Changes to Access: Individual sections may be temporarily restricted due to conservation, restoration, safety, weather, or operational requirements.
- Important: Visitors should respect the archaeological remains and help preserve the historic site by following all official visitor regulations.
Terms & Conditions
- Admission is subject to the applicable entrance ticket and current site regulations.
- Visitors must present a valid ticket where required.
- Visitors must remain on designated visitor paths and permitted areas.
- Visitors must not climb, touch, damage, move or remove tombs, sarcophagi, inscriptions, stones or archaeological remains.
- Visitors must follow the instructions of museum staff, guides, security personnel and local authorities.
- The archaeological area has uneven ground, stone paths and exposed surfaces; comfortable, non-slip footwear is recommended.
- Visitors should exercise caution during hot weather, rain or slippery conditions.
- Children must remain under the supervision of an accompanying adult.
- Visitors should respect the historical, archaeological and cultural significance of the necropolis.
- Littering, vandalism and removal of archaeological or natural materials are prohibited.
- Personal photography is generally permitted, subject to site-specific restrictions.
- Commercial photography, professional filming or organised photo shoots may require prior permission.
- Visitors must not enter restricted, closed or conservation areas.
- Certain sections may be temporarily closed because of restoration, archaeological work, maintenance, weather or safety requirements.
- Opening hours and visitor-access arrangements may change without prior notice.
- Visitors are responsible for their personal belongings.
- Cancellation and refund conditions depend on the admission ticket and booking channel.
- If the Necropolis is included in an organised Pamukkale/Hierapolis tour, the tour operator's cancellation and refund policy will apply.
- If access is restricted or the site is closed for official or safety reasons, refund or alternative arrangements are subject to the applicable ticket or tour conditions.
- Late arrival or failure to join an organised tour may result in loss of the booking without refund, according to the operator's terms.
Cancellation Policy
The Necropolis of Hierapolis is an archaeological site within the Pamukkale–Hierapolis area and does not generally have a separate admission ticket or cancellation policy. Access is subject to the applicable Pamukkale archaeological site ticket and Turkish Ministry of Culture and Tourism ticketing conditions. If the Necropolis is included as part of a guided tour, excursion, or travel package, the cancellation and refund conditions of the respective booking will apply.
