Activity Policies
- Entry: The House of the Virgin Mary is a ticketed religious and archaeological site; visitors require a valid admission ticket.
- Booking: Advance booking is recommended during peak tourist periods and for organized groups. Guided tours may have separate booking arrangements.
- Opening Hours: Visiting hours are subject to the official site schedule and may vary seasonally or during religious occasions.
- Duration: Visitors may explore the house, surrounding grounds, and designated areas according to the permitted visiting hours.
- Photography: Photography may be restricted inside the sacred house. Visitors should follow all posted instructions and staff guidance.
- Visitor Conduct: Visitors are expected to maintain a quiet and respectful atmosphere because the site is considered a place of religious pilgrimage.
- Dress Code: Modest and respectful clothing is recommended.
- Accessibility: The historic site and surrounding paths may include uneven surfaces, slopes, and steps, which can limit accessibility.
- Safety: Visitors should remain on designated paths and follow staff instructions, especially around uneven terrain and restricted areas.
- Weather Conditions: Parts of the visit take place outdoors, so heat, rain, or other weather conditions may affect the experience.
- Cancellation/Refund: Cancellation and refund conditions depend on the official admission ticket or tour operator's booking terms.
- Changes to Access: Access may occasionally be restricted because of religious ceremonies, conservation, restoration, security, or operational requirements.
- Important: Visitors should respect the religious significance of the site and follow all current visitor regulations.
Terms & Conditions
- Admission is subject to the current entrance fee and site regulations.
- Visitors must present a valid ticket where required.
- Visitors should follow the instructions of site staff, security personnel and local authorities.
- Visitors should dress modestly and respectfully, as the site has important religious significance.
- Visitors must maintain quiet and respectful behaviour, particularly inside the chapel.
- Visitors must remain within designated visitor areas and must not enter restricted sections.
- Visitors must not touch, damage or interfere with religious objects, structures, archaeological features or historic elements.
- Photography may be permitted in designated areas, but photography or filming inside the chapel may be restricted.
- Commercial photography, professional filming or organised photo shoots may require prior permission.
- Visitors should not disturb religious ceremonies, prayers or other pilgrims.
- Children must remain under the supervision of an accompanying adult.
- The site includes uneven surfaces, steps and outdoor walking areas; comfortable footwear is recommended.
- Visitors should exercise caution during hot weather, rain or slippery conditions.
- Access to certain areas may be temporarily restricted due to religious ceremonies, maintenance, restoration, security or safety requirements.
- Opening hours and visitor arrangements may change without prior notice.
- Visitors are responsible for their personal belongings.
- Visitors should respect the site's religious, cultural and historical significance.
- Cancellation and refund conditions depend on the admission ticket and booking channel.
- If the House of the Virgin Mary is included in an organised Ephesus/Kuşadası tour, the tour operator's cancellation and refund policy will apply.
- If the site is temporarily closed or access is restricted, refund or alternative arrangements are subject to the applicable ticket or tour conditions.
- Late arrival or failure to join an organised tour may result in loss of the booking without refund, depending on the operator's terms.
Cancellation Policy
The House of the Virgin Mary is a religious and historical pilgrimage site near Ephesus. Cancellation and refund conditions apply only to pre-booked entrance tickets, guided visits, or organised excursions. If the House of the Virgin Mary is included as part of a guided tour, excursion, or travel package, the cancellation and refund conditions of the respective booking will apply.
