Activity Policies
- Entry requires a valid ticket, generally as part of the ticketing system for the monuments of Piazza del Duomo.
- Visitors must follow the instructions and regulations established by the Opera della Primaziale Pisana.
- Visitors are expected to maintain a respectful and quiet atmosphere inside the monument.
- Photography and video recording may be subject to restrictions, particularly where artworks or conservation work are concerned.
- Large luggage and bulky items may be restricted inside the monument.
- Visitors should not touch frescoes, sculptures or other artworks.
- Access to certain areas may occasionally be restricted because of restoration, conservation or religious/cultural events.
- Opening hours and admission arrangements can vary, so visitors should check the official website before their visit.
Terms & Conditions
- Admission: Entry requires a valid ticket. The Camposanto is included in the Piazza dei Miracoli / Monumental Complex ticket options, depending on the ticket purchased.
- Opening Hours: Opening times vary according to the season and may change due to religious celebrations, maintenance or other operational requirements.
- Ticket Validity: Visitors must use their ticket according to the validity period and conditions specified at the time of purchase.
- Security: Visitors may be subject to security checks and must follow the instructions of staff.
- Dress Code: As a historic religious monument, visitors are expected to dress appropriately and behave respectfully.
- Photography: Photography for personal purposes is generally permitted, subject to restrictions established by the monument and staff. Professional photography may require prior authorisation.
- Conduct: Visitors must not touch, climb or otherwise damage the artworks, architecture or historic structures.
- Luggage: Large bags and other items may be subject to restrictions or may need to be deposited in designated areas.
- Children: Children must be accompanied and supervised by an adult.
- Changes to Visit: Access to parts of the monument may be temporarily restricted because of restoration, maintenance, religious activities, special events or safety requirements.
- Weather: As the Camposanto includes areas exposed to outdoor conditions, access may occasionally be affected by severe weather or safety measures.
- Cancellation by Customer: Refund and cancellation conditions depend on the ticket type and booking channel. Non-refundable tickets are not eligible for a refund.
- Cancellation by Operator: If access is cancelled or restricted by the operator for operational or safety reasons, an alternative arrangement or refund may be offered according to the applicable ticket conditions.
- No-Show: Failure to attend a pre-booked guided tour or scheduled visit may result in no refund, according to the applicable booking terms.
Cancellation Policy
Tickets for the Camposanto Monumentale are subject to the official ticketing terms and conditions of the Opera della Primaziale Pisana. Cancellation and refund conditions depend on the type of ticket purchased. Please refer to the booking confirmation for the applicable cancellation and refund conditions.
