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Holidays Frequently Asked Questions
   
Frequently Asked Questions
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Star What does "Per person on twin sharing basis means?
Star What does half-board meal plan include?
Star What does Full-board meal plan include?
Star What about my Visa if I am traveling abroad?

Star What are the different modes of payments Oxford Travels accepts?
Star How do I know if my booking was successful?
Star What if I don’t get a confirmation of my Holiday Package Booking and my account has been charged?
Star Can there be changes done in Holiday Package?
Star Can I book travel insurance with Oxford Travels while buying holiday package?
Star I want to buy Foreign Exchange for my International visit, can you help me?
Star If I am booking holiday package, can I pay using multiple credit cards for one booking?
Star Can I book three adults in one room?
Star Do I require a passport to travel on a International Holiday?
Star What kind of vehicle will be provided for the travel?
Star What would be the cancellation charges if I cancel my holiday before departure?
Star If I am on tour and want to cancel my holiday, how much refund will I get?
Star If I face any issue on tour, whom should I write to?

What does holiday package means?

It’s a product which takes care of your Flights, Hotels, Sightseeing, Travel Insurance, Transfers and Visa’s if required into one price. However it’s not necessary every Holiday package includes all above services, it completely depends upon the inclusion and exclusion of the package you are planning to book. Back to Top!

What does Group tour mean?

These are tours which have fixed departure dates and Tour escorts.Back to Top!

Holiday Package needs to be booked how many days prior to the departure?

It is always advisable to book your tour well in advance of your choice to confirm your hotel and Flight reservations.Back to Top!

What does twin sharing room means?

“Two people in one room”

What does "Per person on twin sharing basis means?

This means, the rates are for one person in a room which is shared by two.Back to Top!

What does half-board meal plan include?

A half-board meal plan is inclusive of breakfast and one major meal - either lunch or dinner.Back to Top!

What does Full-board meal plan include?

A Full-board meal plan is inclusive of all 3 meals i.e. Breakfast, Lunch and Dinner.Back to Top!

What about my Visa if I am traveling abroad?

Oxford Travels will provide you assistance for filling your visa however to grant you Visa is completely at the discretion of the Embassy.Back to Top!

What are the different modes of payments Oxford Travels accepts?

Net Banking/International Credit Card/Debit Card/EMI issued in India Back to Top!

How do I know if my booking was successful?

We’ll send you an email confirmation for your holidays booking.Back to Top!

What if I don’t get a confirmation of my Holiday Package Booking and my account has been charged?

In this case, you just need to call on our toll free number 1800 2099 100 and we will confirm your package offline if we have received your payment.Back to Top!

Can there be changes done in Holiday Package?

Yes, you can amend the package the way you want it wherever possible by calling our Contact number 094281 28152 by paying additional cost or amendment charge if any.Back to Top!

Can I book travel insurance with Oxford Travels while buying holiday package?

Yes, we can help you buying Travel Insurance, you just need to visit our Insurance section and buy it online.Back to Top!

I want to buy Foreign Exchange for my International visit, can you help me?

Yes, we can help you buy Foreign Exchange as well, now you can buy Foreign Exchange online by visiting our Forex section.Back to Top!

If I am booking holiday package, can I pay using multiple credit cards for one booking?

No, unfortunately we don’t have this provision to book with multiple credit cards online.Back to Top!

Can I book three adults in one room?

Generally most of the hotels allow guest to book 3 adults in one room by giving an extra bed, however we request you to always reconfirm with our customer support or hotel before booking.Back to Top!

Do I require a passport to travel on a International Holiday?

Yes, you need passport with minimum validity of 6 months from the date of travel. Validity of passport may vary depending upon the country you visit. Also we can assist you in getting your Visa’s done. You just need to visit our visa section and fill in the inquiry form and we will take care of the rest.Back to Top!

What kind of vehicle will be provided for the travel?

The type of vehicle provided during travel would be mentioned in the travel details before you book your holidays. Vehicle type purely depends upon the group size and destinations.Back to Top!

What would be the cancellation charges if I cancel my holiday before departure?

Cancellation charges of the holiday package you are selecting would be mentioned in travel details. Also cancellation charges depend when you are cancelling the package and for which country/city you have booked for. To know more you can call our customer support on 094281 28152.Back to Top!

If I am on tour and want to cancel my holiday, how much refund will I get?

If in case you want to cancel your services on tour, there won’t be any refund credited to your account.Back to Top!

If I face any issue on tour, whom should I write to?

You can write us on support@oxfordtravels.com and we will further investigate on your escalations.Back to Top!

 


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